Operations Support Team

Braeside, VIC |

Founded in 2010, TAXIBOX is an innovative and exciting storage and moving company across Melbourne, Sydney & Brisbane. Head-quartered in Melbourne (sunny Braeside to be exact) we’re continuing to expand seriously fast and due to our growth, we’re looking for a fantastic candidate to join our fun and committed TAXIBOX Customer Service team at our Braeside head office, supporting the daily operations of the business. 

Don’t let the word ‘storage’ put you off — we’re anything but dull. We’ve been disrupting the traditional self-storage industry for over 10 years now, transforming the stuff our customers love into the space they need. Come join us!

We do things differently by living our values

  • Remarkable deliverers â€” be unique, memorable and awesome in every interaction
  • Chase the GOAT â€” strive to be the “greatest of all TAXIBOXERS”
  • Open TAXIBOX, no BS â€” we focus on solutions instead

As part of the hardworking office crew, you’ll enjoy monthly Friday lunches, quarterly activities (lazer tag rifle at the ready) and access to a high quality caffeine making machine. We hold regular recognition awards amongst the team, alongside an ongoing commitment to up-skilling (there’s a host of training and development options for you choose from across the year). 

The successful applicant will be someone who fits with our DNA:

  • You’ll go above and beyond with your communication skills
  • You’ll be willing to contribute to the success of the team by showing initiative and embracing change in a positive way
  • You’ll be motivated to hit targets and goals 
  • You’ll have a strong attention to detail
  • You’ll do more than just provide customer service â€“ you’ll be unique, memorable and awesome in every interaction with our customers and our team

As a member of our growing customer service team your responsibilities will include:

  • Assisting with day to day logistics
  • Liaising with customers by phone and email (primarily phone)
  • General office duties â€“ filing, database management, collating documentation as required
  • Assisting with processing payments for TAXIBOX customers
  • Multitasking and nailing the attention to detail
  • Problem solving under pressure
  • Creating invoices
  • Establishing a positive “can do attitude” and an eagerness to learn new processes

We appreciate dedicated employees here at TAXIBOX, and we’re committed to your progress; we’ll make sure you receive all the necessary training required so that you can grow within our organisation and develop personally too. 

This is a fun and rewarding opportunity with competitive pay and incentives. If you’re the right candidate, we can offer you a great lifestyle, with room to grow within a fast-growing company. We don’t need you to love the colour yellow, we need you to love helping people with your remarkable customer service skills.

This exciting opportunity is for a full time position in a secure industry, starting immediately. Please click the “Apply for this Job” button now!

Apply now