TaxiBox is a fabulous, stress free way to get your stuff into storage! Definitely recommend TaxiBox to anyone who needs more room for their STUFF! đź‘Ť
We decided to use taxi box as we were moving temporarily from Sydney and all contents of our 2 bedroom apartment should be stored. We requested one box first and 2 weeks after the second, what made it easier to use our packing, organising process and gave us more time.
Boxes were in storage for 2 years and kept in the facility for the long term.
Once we decided to get all contents..... everything was in the same place, with no signals of damage, and even with the big rains had happened ... no signal of mould inside.
I did request access to the boxes a couple of times, everything was easily done, from the request on the website, to get them in the warehouse...with plenty of space to manouvre.
Thanks
We had 3 boxes delivered & were able to get 5 days to pack the boxes. They collected them after we have gone but I was able to track the collection on my phone, which gave me piece of mind. We needed them delivered to our new place a week later and that was organised very easily. When it came to redelivery, it was a bit tricky to place the boxes has it was a high traffic area. The taxi box guy was awesome, I wasn’t there and could only give him a few directions on the phone. He took the initiative and placed them perfectly. No garage doors were blocked and we received no complaint. All in all it was a great experience and a fantastic & well priced service.
Taxibox provided a hassle free experience from the initial phone call requesting a box.
- provided clear information about cost and storage
- organised pick with the minimum of fuss, so easy
- kept the items in the box safely and securely
- dropped off box following required instructions
- all staff were extremely friendly and knowledgeable
By providing us with a safe, secure, CLEAN on-site storage space for our furniture and belongings TaxiBox proved to be a “lifesaver” for us during our home renovation.
Our delivery man Frank was friendly, helpful and efficient. We have no hesitation in recommending TaxiBox!
From start to finish Taxibox has delivered! Their staff have been so helpful and accommodating, the delivery drivers friendly, the service and flexibility second to none. I would have no hesitation recommending them to anyone. I’m so happy we chose to go with taxibox
Great storage and transport solution. Especially when I have a small car. Wish I had found taxibox sooner. Excellent service. Look forward to seeing wider coverage or solutions into smaller communities outside the main cities.
We moved to a 2 bedroom apartment, only 15 minutes away from each other.
However, I used the taxi box for several weeks, accessing the taxi box for no additional cost every week adding more storage. The drop off and pick up was frictionless and simple!
Very efficient service and flexible. I was able to stow my items and have access to them at any time. Very convenient service and would use them again.
TAXIBOX Staff went out of their way to make sure my experience was satisfactory. We had a few challenges with the third party removalist but it was quickly sorted. Great customer service.
Using taxibox was useful and did the job l needed them for with friendly and helpful staff.
But if they tell you they can have movers help take it with a grain of salt. You have to find out if the movers they work with (not part of taxibox) will go to your area. I was expecting to get help right up to the week before when I put the request in and got told they wouldn’t come this far (Western suburbs of Melbourne) and this was after l had spoken to a couple of people and not one mentioned this little problem. I got told to go to Airtasker and thank goodness they did the job.
we are moving a 4 bedroom house, driver was early and very helpful. explained everything and showed me how to get the most out of stacking and using the space.
Fantastic experience the entire way through. We moved from Melbourne to Sydney and had the boxes in storage for a couple of months. It offered peace of mind knowing our belongings were safe and when we were ready to move into our new place, it was an easy experience organising the re-delivery and removalists to help get everything into place. Special shout-out to Zayne, who helped to fit two taxi boxes in a really small space in front of our apartment complex. We were stressed out about where they may fit but he found a way so it wasn’t blocking in any of our neighbours. 10/10!
Great communication throughout the process at a reasonable price. Booking online was straightforward with a follow up call to confirm details. The box was delivered as agreed with a trolley and padlock, which is requested as extras, then removed on time. The tracking option via map was really helpful.
I stored two bedrooms worth of furniture in Melbourne for about a year. Then I got my taxi box delivered interstate to my new address in Sydney. The team were helpful, supportive, and they took the stress out of moving. Would recommend to anyone!
Last year I was looking for short-notice storage and signed up with Taxibox for an unknown time. Now, one year later. I can truly say that this was the best thing I could have done....professional (and fun) customer service, super easy processes (sign up, delivery, check-out), access anytime I wanted, and very affordable! It helped me so much during a very stressful year because at least one thing was taken care of and it was truly worry-free! Also, I was very impressed with the space and quality of the box itself - highly recommended. Thank you!
Easy and cheap way to store
The staff at TaxiBox were always available and willing to assist me with all my queries regarding pick up and drop off.
Nothing was ever an issue.
Storing your belongings in a TaxiBox is convenient and cost effective. I would do it again if and when the need arose.
After 30 years in a 4 bedroom house packed what i wanted to keep while looking for my downsized house. Communication from taxibox was clear and fun. Delivery on time and tracking made it easy to know exactly when they would arrive. Redelivery just as smooth.
I only have wonderful things to say about my Taxibox experience - super professional and helpful - the best customer service I have experienced in years! They have helped make moving stress-free and easy, we couldn't have done it with out them! Thank you Taxibox and special shout out to Lauren D in the customer service team!
TaxiBox is a fabulous, stress free way to get your stuff into storage! Definitely recommend TaxiBox to anyone who needs more room for their STUFF! đź‘Ť
We decided to use taxi box as we were moving temporarily from Sydney and all contents of our 2 bedroom apartment should be stored. We requested one box first and 2 weeks after the second, what made it easier to use our packing, organising process and gave us more time.
Boxes were in storage for 2 years and kept in the facility for the long term.
Once we decided to get all contents..... everything was in the same place, with no signals of damage, and even with the big rains had happened ... no signal of mould inside.
I did request access to the boxes a couple of times, everything was easily done, from the request on the website, to get them in the warehouse...with plenty of space to manouvre.
Thanks
We had 3 boxes delivered & were able to get 5 days to pack the boxes. They collected them after we have gone but I was able to track the collection on my phone, which gave me piece of mind. We needed them delivered to our new place a week later and that was organised very easily. When it came to redelivery, it was a bit tricky to place the boxes has it was a high traffic area. The taxi box guy was awesome, I wasn’t there and could only give him a few directions on the phone. He took the initiative and placed them perfectly. No garage doors were blocked and we received no complaint. All in all it was a great experience and a fantastic & well priced service.
Taxibox provided a hassle free experience from the initial phone call requesting a box.
- provided clear information about cost and storage
- organised pick with the minimum of fuss, so easy
- kept the items in the box safely and securely
- dropped off box following required instructions
- all staff were extremely friendly and knowledgeable
By providing us with a safe, secure, CLEAN on-site storage space for our furniture and belongings TaxiBox proved to be a “lifesaver” for us during our home renovation.
Our delivery man Frank was friendly, helpful and efficient. We have no hesitation in recommending TaxiBox!
From start to finish Taxibox has delivered! Their staff have been so helpful and accommodating, the delivery drivers friendly, the service and flexibility second to none. I would have no hesitation recommending them to anyone. I’m so happy we chose to go with taxibox
Great storage and transport solution. Especially when I have a small car. Wish I had found taxibox sooner. Excellent service. Look forward to seeing wider coverage or solutions into smaller communities outside the main cities.
We moved to a 2 bedroom apartment, only 15 minutes away from each other.
However, I used the taxi box for several weeks, accessing the taxi box for no additional cost every week adding more storage. The drop off and pick up was frictionless and simple!
Very efficient service and flexible. I was able to stow my items and have access to them at any time. Very convenient service and would use them again.
TAXIBOX Staff went out of their way to make sure my experience was satisfactory. We had a few challenges with the third party removalist but it was quickly sorted. Great customer service.
Using taxibox was useful and did the job l needed them for with friendly and helpful staff.
But if they tell you they can have movers help take it with a grain of salt. You have to find out if the movers they work with (not part of taxibox) will go to your area. I was expecting to get help right up to the week before when I put the request in and got told they wouldn’t come this far (Western suburbs of Melbourne) and this was after l had spoken to a couple of people and not one mentioned this little problem. I got told to go to Airtasker and thank goodness they did the job.
we are moving a 4 bedroom house, driver was early and very helpful. explained everything and showed me how to get the most out of stacking and using the space.
Fantastic experience the entire way through. We moved from Melbourne to Sydney and had the boxes in storage for a couple of months. It offered peace of mind knowing our belongings were safe and when we were ready to move into our new place, it was an easy experience organising the re-delivery and removalists to help get everything into place. Special shout-out to Zayne, who helped to fit two taxi boxes in a really small space in front of our apartment complex. We were stressed out about where they may fit but he found a way so it wasn’t blocking in any of our neighbours. 10/10!
Great communication throughout the process at a reasonable price. Booking online was straightforward with a follow up call to confirm details. The box was delivered as agreed with a trolley and padlock, which is requested as extras, then removed on time. The tracking option via map was really helpful.
I stored two bedrooms worth of furniture in Melbourne for about a year. Then I got my taxi box delivered interstate to my new address in Sydney. The team were helpful, supportive, and they took the stress out of moving. Would recommend to anyone!
Last year I was looking for short-notice storage and signed up with Taxibox for an unknown time. Now, one year later. I can truly say that this was the best thing I could have done....professional (and fun) customer service, super easy processes (sign up, delivery, check-out), access anytime I wanted, and very affordable! It helped me so much during a very stressful year because at least one thing was taken care of and it was truly worry-free! Also, I was very impressed with the space and quality of the box itself - highly recommended. Thank you!
Easy and cheap way to store
The staff at TaxiBox were always available and willing to assist me with all my queries regarding pick up and drop off.
Nothing was ever an issue.
Storing your belongings in a TaxiBox is convenient and cost effective. I would do it again if and when the need arose.
After 30 years in a 4 bedroom house packed what i wanted to keep while looking for my downsized house. Communication from taxibox was clear and fun. Delivery on time and tracking made it easy to know exactly when they would arrive. Redelivery just as smooth.
I only have wonderful things to say about my Taxibox experience - super professional and helpful - the best customer service I have experienced in years! They have helped make moving stress-free and easy, we couldn't have done it with out them! Thank you Taxibox and special shout out to Lauren D in the customer service team!
I ordered Taxibox around March 2022 in Sydney to store some boxes pending our intended move to Queensland’s Gold Coast. Our Taxibox was stored in Sydney until July when we settled on our house at Mudgeeraba. Taxibox kept in touch and advised us that interstate moves required a fortnight’s notice, which we did. They advised us the date of delivery and approximate time. Two days before sent a reminder and halved the time of delivery. The day of delivery provided us with a half hour notice and allowed us to track the truck. All in all we are very happy with the overall experience, service and delivery of our Taxibox. I would recommend this company to anyone wanting storage or removal needs.
We packed our house before jet setting on a huge 3-month holiday. Using Taxibox made is stress-free with its delivery and pick-up of the boxes. Once we returned and moved to a new location. it was just as easy! No need to travel back and forth to a storage unit and pack/unpack several times, plus it's cost-effective and amazing service.
We needed to get belongings out of the way during some building works and keep them safe as well on our property. The team at Taxi box were very friendly and helpful, and were really flexible when I needed the box a bit longer. The taxi box at self is a bit of a tardis. It only looks tiny from the outside but you can get so much in. It was secure from the elements, and lockable. The Taxibox Company provided me with a complimentary packing box and blankets which was unexpected and welcome. The guy who delivered and collected the box was incredibly efficient and it was really amazing to watch him zip in and out with his tiny but mighty forklift. I wouldn’t hire the suggested removalist however. Even though the local Brisbane guy who came over to put the belongings into the taxi box was friendly and efficient, his colleague bailed on him so he worked alone. The removalists office Administration (in Sydney??) was woeful. Rarely answering the phone at all, not replying to my emails then answering the phone rudely when I finally got hold of someone. The removalists messed me around with arrival times too and changed the date so we had an empty Taxibox for a few days. I think Taxibox needs to cut their connection with the removalists so their company is not tainted with the same brush.
We moved around the corner. Taxi box enabled us to pack up our belongings in four boxes and store them safely while we were between houses. Using taxi box made a move easy. Thank you.
We were moving from a house we had been in for 30 years , we had 1 taxi box for 13 months and as we progressively emptied the house ended up with a total of 3 boxes by the time we moved . Pricing was brilliant , with the cost per box reducing slightly as we added additional boxes. Service was amazing , staff are so helpful and very patient when explaining things and accommodating changes to plans. We had to visit our boxes a couple of times and it is really easy to use the portal to organise this and the staff at the facilities are all so great to deal with . Would highly recommend this company , We had all of our boxes finally delivered a week ago and it went so well and was easy and painless , again an amazing team. If we ever need storage again , these are the first guys we will contact .
Easy to book, when talking to the team they're extremely helpful and up beat. Easy to deal with, delivery slots notified and messaged before arrival and on time. A shout out to Matthew who delivered my taxibox today - could not have asked for a better service. Thanks.
Three Taxi Boxes stored for 3.5 months. Pick up person was extremely easy-going and pleasant, as was the delivery person. Very efficient service. All correspondence was lighthearted and witty !
First class service, first class processes, first class company.
End to end absolutely seamless, easy to deal with. Very impressed and will recommend to anyone.
Couldn't have asked for more. Moved from a unit to a house a short distance away and Taxibox were so easy to deal with and very helpful. 3 boxes in total and they made the move so much easier but kept it within our control. We knew were everything was at all times. 100 percent recommend them. They were prompt and efficient with the delivery and pick up.
From ordering to redelivery the Taxibox experience was awesome.
Our box arrived with a smile and the delivery driver was helpful and parked her perfectly.
Our furniture and special objects were carefully packed into the box and the cheerful yellow cover kept them safe and dry till we were ready to be reunited again.
When we were ready our Taxibox was sent to us , we loved seeing the bright yellow box arrive at our new destination.
The whole experience was fantastic!
Goodbye dear Taxibox for now.
It’s a big thank you from us ….
Your service has been excellent!!!
Packing and storing my stuff made so much easer with your help . Moving and transportation can be so stressful but your taxi box made it soooo much manageable and easer . Thank you for your outstanding service, from first phone call to stuff stored and delivered no problem!
Thank you
Kasia
I got myself into a pickle over the weekend just past and Nicky O got me out of it. Nicky was constantly reassuring and supportive. She listened attentively while I explained my situation and just like that she had it sorted....so with new arrangements made for Tuesday I felt confident that all was in order. So when the manager of the removal firm rang and said there were no containers ready for packing my anxiety went through the roof. I rang Taxibox and immediately asked for Nicky. Not only did she have the matter in hand within minutes she was also able to identified a glitch in the system that was the cause of the current problem in the first place. She said she would bring the matter to the attention of the manager so that this problem could be rectified. I was understandably upset but she kept a calm, supportive, steady voice all the way through which made me feel reassured that she had the matter in hand. I am 70 years old and a career woman all my life and Nicky O is the stuff for good management and should be considered for same. Thank you again Nicky O
My experience with you was great. The delivery and
pick up people were particularly awesome!
it was hard to get through on the phone when I had to call a couple of times though.
My only issue was with the unpackers which are apparently outsourced by you. It was like their first time ever! And whilst they got the job done, they definitely needed training.
thank you !
Fantastic service. Efficient friendly and great communication. We stored items to de clutter while our house was on the market. It was so easy to use and hassle free. Will definitely use again! Great job and thanks to all your team!
Delivery and pick up for both entering and leaving storage was really easy - they literally just drop the boxes off and pick them up when suits you.
We had storage with these guys for four years and all billing worked like clockwork.
Definitely recommend!
Used TaxiBox (at home site) while undergoing some renovations. Was easy too book, delivered on time & hassle free (I wasn’t even home when delivered) but got upto date delivery online delivery tracking. They called to confirm spot to leave the TaxiBox. Was able extend several times without issue (as Reno delayed with rain). Would highly recommend TaxiBox for easy storage.
Im not usually one to write reviews, but I am so beyond impressed by the level of customer service provided by TaxiBox that I absolutely had to put it in words.
I first used TaxiBox in 2020 when the world went into lockdown, and needed a storage facility for my belongings whilst I returned to NZ until things opened up again. It was a pretty easy and straightforward journey from start to finish. So when I found myself needing storage again in May this year while I navigated the housing crisis, TaxiBox were my go-to.
I ran into some drama this time around, underestimating the volume of belongings I had accumulated over the years, but the team were swift in finding a solution to my problems, on my birthday nonetheless, (shout out to Benny and Sam!). Many tears were shed that day for many reasons.
Fast forward to today, and I’ve got another complication in my life that was no concern to TaxiBox, and Tamara was there with a sympathetic ear and a huge heart to fix that in one swift click. Tamara took a big week of stress of my shoulders, and once again, tears were shed but for good this time.
If you’re in need of storage solutions, you won’t find better service than TaxiBox. I will recommend them to anyone who will listen, if not for the cool concept itself, but for the stand out service.
So thanks again, to Sam, Benny, Tamara, and the whole team at TaxiBox for everything you do.
The delivery drivers have been great, lovely people. Admin on the other hand a bit disappointing. I have had this box for 5 months and had extended it twice. First time I emailed asking for extension and without a phone call, email or any response to confirm I could extend they just took it upon themselves to debit my credit card which failed. Only THEN did I get an email to tell me they can’t extend the box with out payment first. How about responding to my email to confirm first before taking payment from a card without my permission and to give me a chance to authorise. Then after all that no body thought to tell the driver I had extended the hire and he came to collect the box. Second time I extended I was told that because my end date was a Sunday that they would have to pick it up on the Saturday the day before, so instead of giving me the extra day after 5 months of rental they took a day away. I got a message on the Friday saying they would be here between 9am and 11am Saturday morning but get a message from the driver at 8:30am saying he was 4 minutes away which was inconvenient at such short notice. So despite the concept of the storage and the staff being nice their system is flawed in this way. More communication is needed. They prob don’t even realise that I never even signed their contract they sent me.
I had 6 taxi boxes for 6 months, issues with billing were addressed. Customer service is really great. The guys at the banyo storage centre are fantastic.
This is that rarest of companies: they did everything they said they would do; provided a clean and quality product; worked around me; were prompt in returning phone calls and emails; always polite, always friendly, always about working toward what I needed. And the box itself for onsite storage is just genius. Highly recommend.
Steve was amazing. Thank you so much for being so efficient and accommodating of my disorganised needs. It really helped so much I appreciate it a so much.
Don't usually post reviews, but the service service provided was brilliant. Taxibox made our complicated move so much easier, and the communication and real time tracking of when the boxes were being delivered and removed was so good. Would definitely use this service again!
5 star for everything. I am not writing many reviews but when I find a service that is really beyond my expectations I feel like I have to write one.
Booking with them was very easy. Their customer service is excellent and the price of the box is very reasonable for the amount of stuff you can fit in it!
The driver sent me a link to track where they were and I had to wait only for 2 min in the street.
Taxibox made my moving stress free and all my stuff came with no damage to my new place ( of course I packed them properly but when opening the box seemed like nothings had moved at all!).
Both drivers where very nice and gave me good tips for loading and unloading.
Thank you taxibox.
