From the online booking to the final pickup of the empty boxes it was a dream run. Every person was friendly and helpful and the process smooth and efficient. Our furniture was in beautiful condition after 2 months in storage and not a scratch or break to be seen,
Will be using again and again with no hesitation.
Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.
I have nothing but good things to say about my experience with Taxibox! The customer service was outstanding! Every person I spoke to was friendly, helpful and more than happy to assist. A special thanks to the delivery drivers who had to deal with some less than ideal conditions - nothing phased them and the dealt with the challenge with a smile on their face. The website was also great when arranging my delivery and re-delivery. Not to mention their competitive prices and the convenience of it all. Thanks again Taxibox! Would definitely recommend.
Absolutely outstanding service from start to finish. Couldn’t be more impressed from office staff to delivery driver. Have passed on taxibox details to numerous clients already.
Thanks Jamie
Cannot complain, Grant & Andrew very professional and made sure I was happy with positioning of the TB’s, polite, courteous and good sense of humour! I don’t reckon there’s better value if you’re into self packing / unpacking.
Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.
Excellent service spot on delivery from Melbourne to Brisbane..affordable prices
thank you thank you thank you..
just waiting for unnecessary lockdown restrictions to be lifted
So we can both drive back to Brisbane.
Thank you taxi box
2nd time I’ve used taxi box
If I could give this service and company 10 stars I would! Absolutely professional and helpful/organised staff with great communication from start to finish. Shannen went out of her way to help me this week and I could not be more grateful. My son said the man who dropped our boxes to our house was an 'absolute legend'. Thankyou and can recommend to all with confidence...
Great service and cost effective storage solution.
The only glitch for us was that you tried to charge us another month of storage fees incorrectly but that was sorted after a phone call.
Would use Taxibox again and will recommend to friends.
Taxiboxes dropped off on time. Perfectly positioned for access to both in our driveway. Hints on packing given simply and clearly. Three days later the boxes were picked up exactly when scheduled. The tracking of the drivers was spot-on. Both were cheerful, careful and efficient. The whole process was a breeze even when we had to change the dates booked.
Great initiative to store things without having to hire a storage locker and travel to it, the box just arrives at your door. Amazing customer service, prompt, friendly and efficient. I love that you get a text and a tracking link so you know exactly when they are arriving. Highly recommended.
Drop off & pick up was hassle free.
The problem I had was when paying the month in advance and I didn’t use that entire month they make no effort to contact to let you know you’re entitled to a refund,I had to ring them twice,the second call was due to the fact they said I would receive the refund on a certain day and didn’t when I made contact with them they said I hadn’t provided bank details which I did and sent a screenshot with proof.
Just be aware they’ll take your money but send you demanding payment notices even when an invoice hasn’t been received from them!
It’s super clear TAXIBOX take their customer service seriously - from a very transparent booking process, timely pick ups, and great communication. I recently had a courtesy call to remind me of a late payment - not only was the late fee waived upon my apologetic but immediate deposit, I was lucky enough to receive a gift voucher from the team! Thanks for keeping my items safe and secure, and for treating me to a day at the spa!
On redelivery Fabio did an amazing job positioning the two taxiboxes into a quite snug space. Now to empty them!
Thanks also to Anita for resolving a little administrative query I had.
Champions, both of you!
Moved 3 bedroom house into 3 x boxes located on site. Boxes were delivered in an as new condition.
Boxes remained on site for 6 months during major renovation.
Had to update the final date a few times due to delays in building.
Each time service was professional and efficient.
Boxes were dropped off on time and in the right location. Similarly picked up on time without incident.
This is a great storage solution at an affordable price. Highly recommend and have already
Possessions were well kept and safely stored. Customer service was great, website for redelivery and email confirmations were a little hard to navigate, however Delivery and pick-up crews were very professional and messaged ahead. All-in-all a well rounded service door to door! :)
I needed to store my stuff for about 6 weeks between homes and Taxibox proved the perfect solution. I used the removalists for both packing and unpacking the taxibox and both times they were very quick and efficient. Highly recommend.
We stored our garden furniture and equipment whilst backyard was being re-done. Taxibox was perfect for this. I LOVE the forklift truck design and ease of plonking box on street.
Taxibox, the most helpful service we’ve used! After hearing out our situation, Cristiana re-scheduled our drop-off date within 3 hours of notice, several hours before a border closure, allowing us to move before a lockdown to prevent being homeless for the duration of it. A massive thanks to Frank the delivery man who went above and beyond to seal the deal and make it happen! Would definitely recommend Taxibox, A+ for service and care :) thanks guys
Always the easiest solution to a storage problem. Redelivery always manages to fit in around my crazy schedule. Highly recommend - this is the 3rd round of Taxiboxes I have used and every time is a Breeze
Great experience storing my stuff with Taxibox for almost 9 months. Affordable and secure. Their customer service team goes the extra mile to find solutions for you.
So easy and convenient. They drop it to you, you load it, they take it away and bring it to your new address when needed. We did have a slight issue in booking the re-delivery (as we all make errors being human) but they handled it amazingly and very promptly. Will definitely be using these guys again if ever requiring storage!
From the online booking to the final pickup of the empty boxes it was a dream run. Every person was friendly and helpful and the process smooth and efficient. Our furniture was in beautiful condition after 2 months in storage and not a scratch or break to be seen,
Will be using again and again with no hesitation.
Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.
I have nothing but good things to say about my experience with Taxibox! The customer service was outstanding! Every person I spoke to was friendly, helpful and more than happy to assist. A special thanks to the delivery drivers who had to deal with some less than ideal conditions - nothing phased them and the dealt with the challenge with a smile on their face. The website was also great when arranging my delivery and re-delivery. Not to mention their competitive prices and the convenience of it all. Thanks again Taxibox! Would definitely recommend.
Absolutely outstanding service from start to finish. Couldn’t be more impressed from office staff to delivery driver. Have passed on taxibox details to numerous clients already.
Thanks Jamie
Cannot complain, Grant & Andrew very professional and made sure I was happy with positioning of the TB’s, polite, courteous and good sense of humour! I don’t reckon there’s better value if you’re into self packing / unpacking.
Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.
Excellent service spot on delivery from Melbourne to Brisbane..affordable prices
thank you thank you thank you..
just waiting for unnecessary lockdown restrictions to be lifted
So we can both drive back to Brisbane.
Thank you taxi box
2nd time I’ve used taxi box
If I could give this service and company 10 stars I would! Absolutely professional and helpful/organised staff with great communication from start to finish. Shannen went out of her way to help me this week and I could not be more grateful. My son said the man who dropped our boxes to our house was an 'absolute legend'. Thankyou and can recommend to all with confidence...
Great service and cost effective storage solution.
The only glitch for us was that you tried to charge us another month of storage fees incorrectly but that was sorted after a phone call.
Would use Taxibox again and will recommend to friends.
Taxiboxes dropped off on time. Perfectly positioned for access to both in our driveway. Hints on packing given simply and clearly. Three days later the boxes were picked up exactly when scheduled. The tracking of the drivers was spot-on. Both were cheerful, careful and efficient. The whole process was a breeze even when we had to change the dates booked.
Great initiative to store things without having to hire a storage locker and travel to it, the box just arrives at your door. Amazing customer service, prompt, friendly and efficient. I love that you get a text and a tracking link so you know exactly when they are arriving. Highly recommended.
Drop off & pick up was hassle free.
The problem I had was when paying the month in advance and I didn’t use that entire month they make no effort to contact to let you know you’re entitled to a refund,I had to ring them twice,the second call was due to the fact they said I would receive the refund on a certain day and didn’t when I made contact with them they said I hadn’t provided bank details which I did and sent a screenshot with proof.
Just be aware they’ll take your money but send you demanding payment notices even when an invoice hasn’t been received from them!
It’s super clear TAXIBOX take their customer service seriously - from a very transparent booking process, timely pick ups, and great communication. I recently had a courtesy call to remind me of a late payment - not only was the late fee waived upon my apologetic but immediate deposit, I was lucky enough to receive a gift voucher from the team! Thanks for keeping my items safe and secure, and for treating me to a day at the spa!
On redelivery Fabio did an amazing job positioning the two taxiboxes into a quite snug space. Now to empty them!
Thanks also to Anita for resolving a little administrative query I had.
Champions, both of you!
Moved 3 bedroom house into 3 x boxes located on site. Boxes were delivered in an as new condition.
Boxes remained on site for 6 months during major renovation.
Had to update the final date a few times due to delays in building.
Each time service was professional and efficient.
Boxes were dropped off on time and in the right location. Similarly picked up on time without incident.
This is a great storage solution at an affordable price. Highly recommend and have already
Possessions were well kept and safely stored. Customer service was great, website for redelivery and email confirmations were a little hard to navigate, however Delivery and pick-up crews were very professional and messaged ahead. All-in-all a well rounded service door to door! :)
I needed to store my stuff for about 6 weeks between homes and Taxibox proved the perfect solution. I used the removalists for both packing and unpacking the taxibox and both times they were very quick and efficient. Highly recommend.
We stored our garden furniture and equipment whilst backyard was being re-done. Taxibox was perfect for this. I LOVE the forklift truck design and ease of plonking box on street.
Taxibox, the most helpful service we’ve used! After hearing out our situation, Cristiana re-scheduled our drop-off date within 3 hours of notice, several hours before a border closure, allowing us to move before a lockdown to prevent being homeless for the duration of it. A massive thanks to Frank the delivery man who went above and beyond to seal the deal and make it happen! Would definitely recommend Taxibox, A+ for service and care :) thanks guys
Always the easiest solution to a storage problem. Redelivery always manages to fit in around my crazy schedule. Highly recommend - this is the 3rd round of Taxiboxes I have used and every time is a Breeze
Great experience storing my stuff with Taxibox for almost 9 months. Affordable and secure. Their customer service team goes the extra mile to find solutions for you.
So easy and convenient. They drop it to you, you load it, they take it away and bring it to your new address when needed. We did have a slight issue in booking the re-delivery (as we all make errors being human) but they handled it amazingly and very promptly. Will definitely be using these guys again if ever requiring storage!
Above and beyond for their customers.
I was running behind and Steve helped me out and stayed open with enough time for me to access my box. Thank you.
I moved my studio apartment into storage for a few months (while I headed back to the parentals to help out) and I am so happy with the service provided by Taxi Box. The delivery/pickup was easy and the delivery driver was lovely and patient. I utilized the moving service and I have never seen 3 guys work so hard! Highly recommend Taxi Box.
Part of a big move from interstate. Great help in making our old home presentable for sale.
Goods held over until we sold and our new home was ready to accept the extra goods.
The delivery and pick up of the Taxi boxes was well communicated and went smoothly and efficiently. The taxi boxes were secure and sturdy, and safely housed our household belongings whilst the house was painted and new carpet was installed.
Excellent company to deal with, delivery and pick-up guys were polite and helpful. Would recommend to anyone looking for secure on-site storage during a reno.
The delivery was very smooth and done with expertise. The driver suggested a better place for leaving the Taxibox. The move was finally made to the corner of the property driveway.
Everyone I dealt with at this company was EXTREMELY kind and helpful. Their model for training employees and meeting customer service standards should be used by all companies everywhere.
Who would of thought Moving House would be so hassle free?
From start to finish, Taxi Box have been an incredibly professional and reliable company.
I couldn't be happier with the service provided by both over the phone staff to the friendly delivery staff.
Cheers to Taxi Box for making my moving experience a non incident experience
Awesome service and smooth delivery and pick up process, the staff on the phone and drivers are very friendly. Just make sure you secure fragile items as things will move around during transit. Thanks Taxibox!
Well my daughter moved into my house with all the contents of her house. As you can imagine it was a nightmare. She was told about Taxibox and it sounded too good to be true. So we decided to give it a go as we couldn’t find any storage places anywhere. From start to finish Taxibox was very professional with phone calls or emails or text messages. The delivery driver was fantastic as well making sure we knew how to use the boxes. We packed it up that night and arranged for pick up the next day. We received a text message and was always notified about our taxibox. When we needed the taxibox again just a phone call was needed and they were delivered to the new address. This service is so stress free and makes moving so much easier. I would highly recommend Taxibox to anyone you certainly won’t be disappointed!
Alex was very punctual to arrive, and efficient at manouvering his vehicle into our driveway.
He was also very friendly and polite.
Bravo to you Alex, thank you and best wishes. Carla - Liverpool
Great experience in an otherwise stressful situation. Thank you for making it so easy and seamless, and providing incredible entertainment for the vehicle loving 3yo.
We very much appreciate the professionalism of Taxibox for our big move to Melbourne from Sydney. Excellent delivery and pick up in both states by the skillful drivers. Customer service were friendly and very helpful. Thank you Taxibox!
Moving interstate is a hassle enough, but I live in a very awkward spot with very little access.
Andrew, a driver in Melbourne, is an absolute champion and a credit to taxibox. He managed to fit the box in a tight spot, and go beyond the scope to help me unpack it in less than 10 minutes. Fast, friendly and efficient service. I couldn’t be happier and he’s made the move a lot less stressful for me. Thank you Andrew!
We used the TAXIBOX service to relocate my parent's household items from NSW to QLD. We required our TAXIBOX to be packed by professionals, which was organised to coincide with the arrival of the TAXIBOX - excellent service and communication made this happen. There was a short period of time between their home selling and their new move-in date, so we required on-site storage before delivery to their new home. This date kept moving and re-arranging the new drop-off day and location was never a problem.
The whole process was extremely easy and every staff member at TAXIBOX were so cheerful & helpful. All phone calls and emails were answered quickly; movers were polite and always on-time. The text message and tracking system is a fantastic communication tool! The TAXIBOX can hold a surprisingly decent amount of goods, too!
Thank you for making the whole process so effortless - you guys rock!
Wow, we are beyond happy with taxi box. Every person we met during the process had 10/10 customer skills and was humans and the lovely type too!! They made such a dreading process the nicest and easiest one. Everybody doing their job knew how to do it REALLY well. I cannot emphasise enough how happy we are with taxi box. Our interstate move was 20x easier.
The Taxibox service was great. I used a Taxibox to store excess household items whilst selling my home. The service was straight forward, reasonably priced and the people at the end of the phone were great.
Your customer care team are the best. I had a very complicated situation. They listened, outlined my options, and helped to ensure I got what I needed. They were warm and friendly, and I felt like they were listening.
The guy was great who dropped the box. However seems as though my request for off site was not told to him and we had to put it on-site. The person who initially made the request did not note it down. Caused a bit of frustration as we had to improvise and put it in the drive way
Easy to organise and great to deal with each step of the way. Having storage on site for our rennovations made everything so much easier. Pick up and drop off times clearly communicated. Would definitely use again.
The whole process from booking ... to delivery and pick up ... was easy and hassle-free. Excellent email and text message communication. Punctual. Taxibox was able to pull right up to my garage for easy loading. A clean interior. Strong waterproof covering. Hardy lock supplied. I moved the equivalent of 1 room, interstate.
I am moving a 1 bedroom apartment for the second time. Yesterday my Taxi box was delivered by Frank, the same driver as last time. He has been just as amazing the second time around. The car park entrance to my apartment is extremely narrow and he did a fantastic job of navigating the lumps bumps and drains coming out of the walls.
Could not recommend enough, Taxibox, Frank is an asset to your company!
Absolutely recommend! We used Taxi box to move from Melbourne to Brisbane, taking advantage of the 30 minute load option. Taxi box was delivered outside our city apartment and we were easily able to load in the 30 minute window. The driver was very friendly and helpful. The whole process was very efficient and easy.
I needed three weeks of storage in between moves. Taxibox was perfect for this and all of the staff I spoke to when booking were extremely helpful and friendly! The move was very smooth with taxi box, even during Covid!
Very convenient the way you get Taxibox to your place, load it up and friendly Staff will come and collect. Easy and simple is that. Worked well for us. Thanks
