The price increases put me off storage became so expensive
When I started they were the cheapest when I ended the most expensive
You can get a storage just shy of twice the size for the price they are wanting for long term storage now so
It was a real shame and that’s why I took
My businesses elsewhere
The idea of a portable storage container was great, drop off and pick up on both occasions was smooth, and issue free.
Only one concern, when i started to empty it, i found a large mice nest, droppings in all of the boxes, i have photos of the nest if required.
I know for a fact there were no mice, in any of the items that i packed, so they must have entered whilst in storage.
But apart from that, no issues.
I have sent an email to acknowledge the service we got from Danny on the day our box was delivered. (Friday 24th) I was on my own and Danny helped to unpack the box as we only needed it for half an hour. He was friendly and offered to help without asking. He was amazing.
Amazing service, the Taxibox was just what we needed for temporary storage onsite. The customer service we received was outstanding, everything always confirmed, they called when they said they would, with clear instructions, messages to confirm, obiliging, informative and kind people. Highly recommend this service. Thankyou.
They were so easy to deal with, answered all of my questions in a very efficient way, was happy to go along with them on my move from Melbourne to Sydney, even saved $100 as they had a special on .
They dropped off my Taxi Box and they picked it up, drivers on both ends were friendly - thank you.
Would use them again if I was to move again ( but I'm not) and I would highly recommend them especially with the service they provide drop off your box and pick it up that's cost saving right there.
Thank you guys appreciate your help with my move 🙂
All the best 🙂
Excellent service, I was kept up to date on when the boxes would be delivered collected and then delivered to my new address
Would recommend your service to anyone
Thank you for making my move easy
I simply cannot speak highly enough of this whole experience with Taxibox! In every way - pricing, convenience, service, time frames, EVERYTHING!
Nathan - our delivery guy was so friendly & moved mountains for us at a really crap time in life, thankyou.
Francis, Lauren & JP - customer service at its best!
I don't review businesses often BUT this is genius & everyone has been incredible, much appreciated!
It was amazing having our stuff stored away safely while we were away for 8 months traveling. The team was really easy to communicate with and was the prices were affordable, just a monthly payment. Would definitely recommend
Such a great and easy service from start to finish. Staff were helpful, informative and never pushy despite me having a few pending details when trying to finalise my booking. It took all the hassle away from what can be a very stressful time. Highly recommend!
Great customer service, young lad was very friendly and professional. Nothing was any bother. Shame the delivery couldn't have gone to manumn. What the box is designed for it did it's job.
Great communication and very easy to book and coordinate with the company! Everyone I spoke to was so friendly and happy to help this company has such a great vibe and where the best price we’ve found for our move interstate!
I used taxi box to store my apartment items for a few months. Taxibox were so reliable, affordable and had great communication. My stuff was safe and nothing broke. I highly recommend getting movers when taxibox deliver your items , they emptied my box very efficiently. Highly recommend this service!!!
The TaxiBox arrived on time and was extremely easy to fill. We were able to "visit" our box a couple of times in the 4 months it was off site which enabled us to empty it gradually. By the time we had it redelivered emptying it was a breeze.
Would thoroughly recommend Taxibox
I shopped around & considering the box is brought to your door, gives you time to fill it up, is picked up for you & then returned back to you at the end of the term, this was seriously good value!! We also accessed our box twice & that was super easy to arrange too. I'd definitely use these guys again & recommend them. Love the cute emails sent 'from our taxibox to us' too, haha! :D
I was actually shocked with how easy the whole process was. My taxiboxes were dropped off and picked up very punctually and with such ease, the customer service was amazing as well.
The price increases put me off storage became so expensive
When I started they were the cheapest when I ended the most expensive
You can get a storage just shy of twice the size for the price they are wanting for long term storage now so
It was a real shame and that’s why I took
My businesses elsewhere
The idea of a portable storage container was great, drop off and pick up on both occasions was smooth, and issue free.
Only one concern, when i started to empty it, i found a large mice nest, droppings in all of the boxes, i have photos of the nest if required.
I know for a fact there were no mice, in any of the items that i packed, so they must have entered whilst in storage.
But apart from that, no issues.
I have sent an email to acknowledge the service we got from Danny on the day our box was delivered. (Friday 24th) I was on my own and Danny helped to unpack the box as we only needed it for half an hour. He was friendly and offered to help without asking. He was amazing.
Amazing service, the Taxibox was just what we needed for temporary storage onsite. The customer service we received was outstanding, everything always confirmed, they called when they said they would, with clear instructions, messages to confirm, obiliging, informative and kind people. Highly recommend this service. Thankyou.
They were so easy to deal with, answered all of my questions in a very efficient way, was happy to go along with them on my move from Melbourne to Sydney, even saved $100 as they had a special on .
They dropped off my Taxi Box and they picked it up, drivers on both ends were friendly - thank you.
Would use them again if I was to move again ( but I'm not) and I would highly recommend them especially with the service they provide drop off your box and pick it up that's cost saving right there.
Thank you guys appreciate your help with my move 🙂
All the best 🙂
Excellent service, I was kept up to date on when the boxes would be delivered collected and then delivered to my new address
Would recommend your service to anyone
Thank you for making my move easy
I simply cannot speak highly enough of this whole experience with Taxibox! In every way - pricing, convenience, service, time frames, EVERYTHING!
Nathan - our delivery guy was so friendly & moved mountains for us at a really crap time in life, thankyou.
Francis, Lauren & JP - customer service at its best!
I don't review businesses often BUT this is genius & everyone has been incredible, much appreciated!
It was amazing having our stuff stored away safely while we were away for 8 months traveling. The team was really easy to communicate with and was the prices were affordable, just a monthly payment. Would definitely recommend
Such a great and easy service from start to finish. Staff were helpful, informative and never pushy despite me having a few pending details when trying to finalise my booking. It took all the hassle away from what can be a very stressful time. Highly recommend!
Great customer service, young lad was very friendly and professional. Nothing was any bother. Shame the delivery couldn't have gone to manumn. What the box is designed for it did it's job.
Great communication and very easy to book and coordinate with the company! Everyone I spoke to was so friendly and happy to help this company has such a great vibe and where the best price we’ve found for our move interstate!
I used taxi box to store my apartment items for a few months. Taxibox were so reliable, affordable and had great communication. My stuff was safe and nothing broke. I highly recommend getting movers when taxibox deliver your items , they emptied my box very efficiently. Highly recommend this service!!!
The TaxiBox arrived on time and was extremely easy to fill. We were able to "visit" our box a couple of times in the 4 months it was off site which enabled us to empty it gradually. By the time we had it redelivered emptying it was a breeze.
Would thoroughly recommend Taxibox
I shopped around & considering the box is brought to your door, gives you time to fill it up, is picked up for you & then returned back to you at the end of the term, this was seriously good value!! We also accessed our box twice & that was super easy to arrange too. I'd definitely use these guys again & recommend them. Love the cute emails sent 'from our taxibox to us' too, haha! :D
I was actually shocked with how easy the whole process was. My taxiboxes were dropped off and picked up very punctually and with such ease, the customer service was amazing as well.
Amazing service from initial contact to delivery. Far exceeded expectations. Communication excellent. Driver Frank deserves a pay rise. What a gem. Nothing too much trouble. Will definitely use you again.
very amenable when phoned to provide details of my three bedroom unit decant
gave advice of extras, other options
gave ample prior notice of delivery
very polite, helpful delivery driver
one month later, arrived on time for pick-up
very satisfied customer
The drop-off and pickup was simple, then my stuff was safely stored off-site for 14 months. Then when I was ready I booked a date for my box to be dropped off for unloading, then picked up again. Exactly what I needed, and very economical!!
Well organised, friendly, kept in touch. All queries dealt with quickly. Very impressed. Driver was so easy to talk too and very comfortable easy going young lad who explained everything in simple terms. You have a winner there. Made my life easier too. Thank you.
TAXIBOX team is very caring.
All steps were completed perfectly, punctually and considering my circumstances.
I didn’t know this crucial detail but the lady on the phone picked up that the gate at the new address was not high enough for the box to get through. They have some ways to know these things. By checking the gate height they saved me hundreds of dollars.
The delivery person was amazing.
If only TAXIBOX could eat ice cream !
Started using taxi box in the last few months and I have to say from the booking process online to delivery of the taxi box the process is seamless . Communication is also fantastic. I would like to especially acknowledge delivery driver frank . He’s delivered 3 taxi boxes to us so far . Great guy to deal with nothing is a problem with frank and always smiling & friendly .
TAXIBOX has been fantastic storing my furniture over 12months. Easy access when necessary and a safe delivery of my goods now. Great service. Friendly and efficient staff. I would sincerely recommend them to anyone. Denise
I moved some furniture and household items from Melbourne to Brisbane. Taxibox were helpful, prompt, delivered on what they said they would and very well-priced. Communication with Tyson (based in Melbourne) was excellent. I always asked to be put through to him because I like being treated like an individual and Tyson did just that (big shoutout please). Tyson even went beyond and (with permission from his senior) secured me an extra day for free at my destination to fit in with my work plans. (I didn't need it in the end but Tyson's efforts should be recognised). The same-day delivery and pick-up in Brisbane on a Saturday morning went very smoothly. The app was super helpful (although it lags a bit) and Danny on the forklift was fantastic at his job and friendly too. The only part of the whole experience I found a little frustrating was being put through to a call centre when all I wanted to do was speak to Tyson! Apart from that, everything was excellent - even the price was good...far cheaper than any removalist I priced. I moved a collection of household antique furniture and items in 14 boxes. The taxibox was jammed full!
Very easy to deal with and great set up as far as a storage solution goes. We would happily recommend Taxibox to others needing short and long term storage.
My experience with TaxiBox has been flawless. From delivery to storage, visiting the storage facility and redelivery. Ben and Nathan the two drivers who I have met are cheerful helpful and so nice to meet people who love what they do.
Using Taxibox was the best decision we made when selling our house and transitioning to a new house. We de-cluttered our house ready for sale and had our belongings safely packed and stored in Taxibox's secure location. The ease of using this service was so great. Having the box as long as we needed to pack and unpack made our move super stress free.
We live in the city so a little bit more complicated to get the taxi box in but they did an amazing job and made its super easy! Really friendly staff all round and would highly recommend to everyone!
Taxibox was the perfect solution for us and so incredibly easy. Delivered and picked up in the window given and with live tracking updates. Contents of the box had not even moved around while in storage. Would definitely use again.
Loved the service, their website is amazing easy to use. Whenever I wanted to visit my taxi via it was easily accessible. The pick up and drop off was great. Only area they could improve on is the box is meant to be left at your house for 24hrs, my box was picked up 3 hours earlier before 7am, luckily I had emptied it but if I hadn’t then that would have been annoying. Other than that perfect!!
I have used TaxiBox a few times now - always the best service! The customer service line is helpful, timely and polite, and the people who come and drop off/collect have also always been friendly, polite and professional! Will absolutely use any time I move.
TaxiBox is the only way to go for storage purposes! The entire team at TaxiBox provided exceptional personalized service from beginning to end! It definitely is the only way forward when choosing a storage system! It is right at your door! Thank you so much TaxiBox crew and especially Justine for making it such a smooth transition for us. We will always be using TaxiBox in future! It would be mad not to! ⭐️⭐️⭐️⭐️⭐️⭐️
I used 3 taxi boxes during a year and a half to storage my stock. The drivers allways had a happy face and always willing to help.
Customer service was amazing all the time.
Taxiboxes are clean, and worked very well.
thankyou so much. I am giong to hire more when I need them.
Great driver (the Irishman) who made sure the boxes were well set up & checked that all parts were working (he replaced a faulty latch). Set up for a smooth process! Did not have this experience in June 2023, & because the box was on an angle, it was problematic once there was weight in the box & it was almost impossible to close the door.
Fantastic service. Easy booking process, on time and efficient delivery of the boxes. I was kept fully up to date with timings of deliveries and pick ups. The tracking notifications made it so convenient. The location of the boxes was well thought out and did not inconvenience my neighbours. I could not be more grateful for the work the team did. Shout out to Danny, who did a cracking job dropping off and delivering on 3 consecutive days. Great job guys, thank you.
Reliable, efficient and clear cut guidelines are always a good sign you're sealing with an organised crowd.
All my encounters from office staff though to the team on the ground collecting and finally delivering my furniture has been courteous, warm and respectful.
A particular shout out to the boys picking up and delivering the goods - couldn't fault them!
Amazingly efficient at what they do!
Thank you for the great service, my experience was faultless throughout
From the friendly staff to keeping me updated on the status of my boxes and the price was reasonable too
Thank you again
The taxi boxes were an amazing and I will definitely use them again . They were the best little bright little house away from my house storing my goodies the guys were efficient and very helpful when the little box wouldn’t close , they came back adjusted it with little feet under it. Thank you for delivering my whole home safely Heidi
Very easy ordering service. Great website for booking an pick up.
The Taxiboxes were weather proof and ideal for our purpose of storing personal items during a renovation.
We kept the boxes on site which gave easy access to our items.
The delivery and pick up process was excellent and we were kept well informed of timings through Taxibox's app
Highly recommended
Just got my taxi boxed delivered and the service was amazing. The guy who delivered it was super helpful and a whiz on the forklift. I had some questions so I called customer service twice and they were super helpful and very friendly and zero wait times on the phone. Would recommend!
I had 3 Taxibox for over 10months. Taxibox staff have been very professional and it’s so easy to access. They moved all my stuff from and to my house so easily. No fuss, no dramas ,no delays, no damages. I will highly recommend taxibox.
Nathan came to deliver my Taxibox’s and it was a difficult delivery as there were two street access’s and he made delivers one box to each entrance!! He was a loved person and so very helpful!
He came again to pick up my full Taxibox’s..
same great customer service!!
With a smile 😊
And I was very glad to see Nathan again when me furnature was ready to be brought back to my new home!!
Once again a bit difficult but Nathan solved the problem and my job of unpacking was made so easy !!
THANK YOU NATHAN 🤗📦🙋🏻♀️ I would absolutely recommend this service to my friends and family!
Best customer service experience I’ve had in years. Drivers were excellent on both ends, being professional and friendly while loading/unloading our box.
We had an interstate move, which with Taxi Box was many times more affordable than any removals company or van hire option.
My only hope is that in future Taxi Box makes it possible to arrange simple cargo insurance through them if you are self packing. Storage insurance was simple, but having to go to a 3rd party for transit was an additional complication it would be nice to consolidate into their service if possible!
5/5 in every way though. Will happily use again for my next move!
Arrived within specified delivery time, Frank was very approachable, friendly and happy to place TaxiBOX where requested and was very mindful of our lawn. Great work!!
What an amazing service! I 100% recommend the team at Taxibox for anyone who needs storage / removalists. I was moving from Sydney to the Gold Coast and it was definitely stressful at times. The team at Taxibox made the whole thing so easy. Nothing was ever a problem for them.
Everyone I dealt with was exceptional; Kez who was my first contact, Eric who helped make everything run smoothly, Steve who kindly packed away a washing machine that I forgot to pack and Andy who helped with delivery when I had some issues with height clearance at my address (even responding to urgent requests on the weekend). I also used the Taxibox removalists on the GC end and they were fantastic (Joao and Leo) and got the job done so quickly.
Even the texts with a time of arrival and a GPS tracker helped make everything run smoothly.
Some tips for anyone using Taxibox; make sure you have padlocks for the crates and check your height clearance on both sides
Brilliant service and about half the price (per month) of comparable sized storage locker.
MAKES MOVING HOUSE 100% EASIER!
By packing unnecessary items & having them stored for a few weeks, our new home was organised and settled within a few days.
I cannot recommend this service highly enough! Will never use overpriced storage locker in a distant warehouse ever again 👌
The sign up to Taxibox was a last minute decision because a friend has bailed out on taking ownership of my stuff when I move back to Singapore. 48hrs till my flight out, was manage to get Tbox to bring a cargo container and some helper to shift everything in. Quick and easy. Fast forward 3 years + 3 years of covid, I only manage to get back to Sydney to clear my stuff. Surprisingly, everything of mine are intact. No mold, a bit of dust and that’s it. All in almost the way we left it. Arranging to clear and move stuff is actually quick fast and easy. Would recommend for using their service.
10/10 communication from the team. We recently moved interstate and all delivery was on time. 100% worth the money if you are looking for a budget interstate move!
They were the most friendly helpful people I have ever dealt with. Any questions were answered quickly and everything was explained to me. Easy service. Drivers were great. We also used the movers they went above and beyond. Thank you for making our move easy
We'd read all the reviews and can report they're true! Really impressed with the service at Taxi Box. Intuitive, user-friendly website, punctual service and excellent customer service and delivery/pick up updates. Would definitely recommend!
