Taxibox was an ideal solution to our renovation project. It allowed us to move our furniture and other household goods in and out of the house in our own time and pace with the convenience of having the storage on site. The Taxibox people were all friendly and very helpful. An excellent storage solution.
Excellent service. Friendly, efficient and helpful staff on the phone and on the ground. I felt supported and valued as a customer. I cannot recommend this service highly enough! Thanks again TaxiBox!
Fabulous friendly service, definitely the best and easiest way to do storage and redelivery when selling and moving house. Totally recommend, couldn't have been happier.
We moved a 4 bedroom house, Taxi Box stored this for approx 3 months. We used 4 boxes.
Taxi Box made the whole process extremely stress free. Every time I called them before or during the process they were always happy to help.
Was also a great price compared to other storage options out there.
Online system was also easy to work.
Would highly recommend.
Fantastic service from start to finish from Taxibox!
Great communication and very helpful staff.
Clear and concise instructions, transparent pricing and billing, no hidden surprises.
Great experience all round. (apart form having to load and unload the boxes, haha)
The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.
Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.
I used Taxibox in both Sydney and Brisbane. 110% amazing. Their service was incredible, and on the mark. Right from the very first phone call, Taxibox got it right, their customer service was helpful, honest, upfront, and friendly. They turn up on time, so you aren't waiting around, they communicate well, they give you enough time to fill your Taxibox, they drive their trucks with care, they provide easy access to their warehouse and when you visit the warehouse, the crew make a point of saying hello and ensuring you have everything you need. Moving with them from Sydney to Brisbane was seamless. For the two years I used their service, I only ever felt secure and looked after. I mucked up a payment cancellation because I was away and working at sea and they seamlessly fixed this issue. I wasn't even aware of an overpayment I had made, Taxibox contacted me and reversed the charges honestly, even though communication was difficult at my end. I only have well earned praise for this company, and a wish that every business conducted themselves this way. Taxibox are storage stars!!!
This whole service has been so straightforward and low stress. We used them to store our stuff as part of an interstate move during lockdown (so awful) and they’ve just been great. Reasonable prices, really easy people to deal with and they turn up exactly when they said they would. Wish we’d had such a good experience for the rest of the move!!
From booking, through to pickup the team at taxi box were so helpful. Extra tips on packing definitely came in handy. The delivery was on time and the vehicle tracking helped too
Gave plenty of notice for arrival this time! Lovely friendly driver who was very professional and dropped off my box quickly and safely! I’ve recommended taxi box to everyone I know! Thanks everyone in the team!
I used TAXIBOX when I moved out of my house. It was so great to have the pods early to enable me a week to pack before settlement. They then stored them for me for two weeks between moves. Such amazing professional service. Will definitely be using them again.
10/10 would recommend to all my friends and family. Will definitely be using taxibox again in the future. Super easy and affordable. Saved me quite a bit of money, time and pain by choosing taxibox. So glad I got told about it.
Absolutely excellent service - especially from Sarah B! She is amazing and is always so helpful and friendly! So happy with her customer service, never hesitates to help. She is such a lovely person and I always enjoy dealing with her.
Highly recommend Taxibox!
1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard
Excellent service from drop off to pickup!
And just the right amount of space that I needed! Taxi box is the most affordable removalist service when you don’t have heaps to move and don’t want to have to pay for a full truck!
We used Taxibox to move our 2 bedroom apartment from Sydney to Melbourne. Everything went smoothly. Our things arrived safely and on time. Definitely would use again for future moves!
Every part of the journey with Taxi box has been fantastic so helpful and service was very prompt and efficient I would highly recommend TAXIBOX to anybody who is moving and needs short term storage
Taxi Box staff were very professional, helpful and were quick to respond. I would recommend them no problem. The drivers were friendly and very helpful.
Also found them very competitively priced.
We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.
1 taxi box perfect for large studio apartment. Alex from taxi box was super helpful, polite and funny. Dropped off first thing in the morning and picked up 11am, finished nice and easy.
Highly recommended
I love the TAXIBOX concept, it takes the stress out of packing up your home by allowing you plenty of time to love and leave your belongings. Deliveries were always on time and all staff very helpful and friendly. Thank you TAXIBOX.
Absolutely fantastic. Competent, accommodating and well priced. Everyone I dealt with was friendly and helpful. I could not recommend them enough. The entrance for this particular facility is hard to find though.
Taxibox was an ideal solution to our renovation project. It allowed us to move our furniture and other household goods in and out of the house in our own time and pace with the convenience of having the storage on site. The Taxibox people were all friendly and very helpful. An excellent storage solution.
Excellent service. Friendly, efficient and helpful staff on the phone and on the ground. I felt supported and valued as a customer. I cannot recommend this service highly enough! Thanks again TaxiBox!
Fabulous friendly service, definitely the best and easiest way to do storage and redelivery when selling and moving house. Totally recommend, couldn't have been happier.
We moved a 4 bedroom house, Taxi Box stored this for approx 3 months. We used 4 boxes.
Taxi Box made the whole process extremely stress free. Every time I called them before or during the process they were always happy to help.
Was also a great price compared to other storage options out there.
Online system was also easy to work.
Would highly recommend.
Fantastic service from start to finish from Taxibox!
Great communication and very helpful staff.
Clear and concise instructions, transparent pricing and billing, no hidden surprises.
Great experience all round. (apart form having to load and unload the boxes, haha)
The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.
Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.
I used Taxibox in both Sydney and Brisbane. 110% amazing. Their service was incredible, and on the mark. Right from the very first phone call, Taxibox got it right, their customer service was helpful, honest, upfront, and friendly. They turn up on time, so you aren't waiting around, they communicate well, they give you enough time to fill your Taxibox, they drive their trucks with care, they provide easy access to their warehouse and when you visit the warehouse, the crew make a point of saying hello and ensuring you have everything you need. Moving with them from Sydney to Brisbane was seamless. For the two years I used their service, I only ever felt secure and looked after. I mucked up a payment cancellation because I was away and working at sea and they seamlessly fixed this issue. I wasn't even aware of an overpayment I had made, Taxibox contacted me and reversed the charges honestly, even though communication was difficult at my end. I only have well earned praise for this company, and a wish that every business conducted themselves this way. Taxibox are storage stars!!!
This whole service has been so straightforward and low stress. We used them to store our stuff as part of an interstate move during lockdown (so awful) and they’ve just been great. Reasonable prices, really easy people to deal with and they turn up exactly when they said they would. Wish we’d had such a good experience for the rest of the move!!
From booking, through to pickup the team at taxi box were so helpful. Extra tips on packing definitely came in handy. The delivery was on time and the vehicle tracking helped too
Gave plenty of notice for arrival this time! Lovely friendly driver who was very professional and dropped off my box quickly and safely! I’ve recommended taxi box to everyone I know! Thanks everyone in the team!
I used TAXIBOX when I moved out of my house. It was so great to have the pods early to enable me a week to pack before settlement. They then stored them for me for two weeks between moves. Such amazing professional service. Will definitely be using them again.
10/10 would recommend to all my friends and family. Will definitely be using taxibox again in the future. Super easy and affordable. Saved me quite a bit of money, time and pain by choosing taxibox. So glad I got told about it.
Absolutely excellent service - especially from Sarah B! She is amazing and is always so helpful and friendly! So happy with her customer service, never hesitates to help. She is such a lovely person and I always enjoy dealing with her.
Highly recommend Taxibox!
1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard
Excellent service from drop off to pickup!
And just the right amount of space that I needed! Taxi box is the most affordable removalist service when you don’t have heaps to move and don’t want to have to pay for a full truck!
We used Taxibox to move our 2 bedroom apartment from Sydney to Melbourne. Everything went smoothly. Our things arrived safely and on time. Definitely would use again for future moves!
Every part of the journey with Taxi box has been fantastic so helpful and service was very prompt and efficient I would highly recommend TAXIBOX to anybody who is moving and needs short term storage
Taxi Box staff were very professional, helpful and were quick to respond. I would recommend them no problem. The drivers were friendly and very helpful.
Also found them very competitively priced.
We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.
1 taxi box perfect for large studio apartment. Alex from taxi box was super helpful, polite and funny. Dropped off first thing in the morning and picked up 11am, finished nice and easy.
Highly recommended
I love the TAXIBOX concept, it takes the stress out of packing up your home by allowing you plenty of time to love and leave your belongings. Deliveries were always on time and all staff very helpful and friendly. Thank you TAXIBOX.
Absolutely fantastic. Competent, accommodating and well priced. Everyone I dealt with was friendly and helpful. I could not recommend them enough. The entrance for this particular facility is hard to find though.
kept all my stuff for close almost 4 years as i moved around the world.
in the meantime i went back to Australia at one point and sold off two thirds of everything and kept one taxibox only for the last two years. In all the interactions I've had with them always received professional service in all aspects. strongly recommend as the go-to storage option.
Zane the man was prompt courteous and efficient…
No problem with driving the taxi box into position and levelled it with chocks describe how to open and close it and keep it watertight very well and all with a smile and humour
10 out of 10
Fantastic service, friendly staff. Always arrived on time and worked efficiently. Great communication and the sms time updates and tracking services are also really handy. Thanks!
I've been a Taxibox customer for three years now, and the service has been great. I stored all my "worldly possessions" with them when I spent a year in South America, and now I use them to store all the things that don't fit in my garage.
But recently, there was a small mistake with my Taxibox. The company immediately admitted their mistake, offered me multiple options to rectify it, and then went over the top with their response going further than I ever would have expected to make sure I understood that this small deal was a big deal to them.
Everyone I've met from Taxibox, from customer service to warehouse to the delivery and pickup drivers are great. You can tell a lot about a company from how they handle mistakes - everyone is going to make one sometime, but you can react to it well.
It's definitely one of the best customer service experiences of my life.
Love this company. My goods were stored securely. Everyone who's part of the team from customer care over the phone to the people at the storage centre provided amazing service. Always friendly and willing to do what they can to ensure I feel valued. They can be trusted to deliver on what they say they'll do.
Absolutely wonderful! This was my first time using TAXIBOX and Benny the delivery driver was super helpful. He placed the boxes exactly where I needed them and explained everything I needed to know. Even added some trivia about the company for my curious roommate! I was able to ask any questions both over the phone when I booked with Annabel and with Benny at time of delivery. I’ll definitely get these guys for storage or moving and highly recommend you give them a try!
Moved a 2 bedroom apartment with lots of garage tools. The move from Sydney to Brisbane. Used 3 Taxibox's The staff were very accommodating to any needs & changes made. As it was a large move we needed access to the box and an extra box. It was very easy to arrange.
Fabulous service - delivered and picked up when they said. Box clean and kept everything dry while in use. Great solution for our temporary storage requirement. Highly recommend.
Picked up and dropped off with no hassles, was kept informed of expected delivery times and the delivery tracker makes it even easier to see where the driver is ... awesome experience in moving furniture from Syd to Qld .. will def use again 👍
Just used for storage while we sold our house .
2 storage boxes were dropped off filled and collected- then returned a month later - unpacked and taken away .Highly recommend this company.
I can't speak of the taxi box staff highly enough from my first point of contact to the last. They were all very helpful on all levels included date changes because of covid etc nothing was to much for them in assisting us. Moving interstate was a lot easier my using taxibox I'm glad we choose Taxi box and a very easy way to move and store your goods would highly recommend to anyone that is thinking of moving
very pleased customer
Fantastic service. The whole concept is great and do flexible. We changed our dates a few times and it was never a problem. Even your hold music is fun. I recommend putting it on speaker 😊
Would 100% recommend Taxibox! Great service, easy to use and great value for money. Dan in the Erskineville warehouse was especially helpful when I locked myself out out of my van. Thank you so much!!
From the online booking to the final pickup of the empty boxes it was a dream run. Every person was friendly and helpful and the process smooth and efficient. Our furniture was in beautiful condition after 2 months in storage and not a scratch or break to be seen,
Will be using again and again with no hesitation.
Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.
I have nothing but good things to say about my experience with Taxibox! The customer service was outstanding! Every person I spoke to was friendly, helpful and more than happy to assist. A special thanks to the delivery drivers who had to deal with some less than ideal conditions - nothing phased them and the dealt with the challenge with a smile on their face. The website was also great when arranging my delivery and re-delivery. Not to mention their competitive prices and the convenience of it all. Thanks again Taxibox! Would definitely recommend.
Absolutely outstanding service from start to finish. Couldn’t be more impressed from office staff to delivery driver. Have passed on taxibox details to numerous clients already.
Thanks Jamie
Cannot complain, Grant & Andrew very professional and made sure I was happy with positioning of the TB’s, polite, courteous and good sense of humour! I don’t reckon there’s better value if you’re into self packing / unpacking.
Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.
Excellent service spot on delivery from Melbourne to Brisbane..affordable prices
thank you thank you thank you..
just waiting for unnecessary lockdown restrictions to be lifted
So we can both drive back to Brisbane.
Thank you taxi box
2nd time I’ve used taxi box
Great service and cost effective storage solution.
The only glitch for us was that you tried to charge us another month of storage fees incorrectly but that was sorted after a phone call.
Would use Taxibox again and will recommend to friends.
Taxiboxes dropped off on time. Perfectly positioned for access to both in our driveway. Hints on packing given simply and clearly. Three days later the boxes were picked up exactly when scheduled. The tracking of the drivers was spot-on. Both were cheerful, careful and efficient. The whole process was a breeze even when we had to change the dates booked.
Great initiative to store things without having to hire a storage locker and travel to it, the box just arrives at your door. Amazing customer service, prompt, friendly and efficient. I love that you get a text and a tracking link so you know exactly when they are arriving. Highly recommended.
Drop off & pick up was hassle free.
The problem I had was when paying the month in advance and I didn’t use that entire month they make no effort to contact to let you know you’re entitled to a refund,I had to ring them twice,the second call was due to the fact they said I would receive the refund on a certain day and didn’t when I made contact with them they said I hadn’t provided bank details which I did and sent a screenshot with proof.
Just be aware they’ll take your money but send you demanding payment notices even when an invoice hasn’t been received from them!
Moved 3 bedroom house into 3 x boxes located on site. Boxes were delivered in an as new condition.
Boxes remained on site for 6 months during major renovation.
Had to update the final date a few times due to delays in building.
Each time service was professional and efficient.
Boxes were dropped off on time and in the right location. Similarly picked up on time without incident.
This is a great storage solution at an affordable price. Highly recommend and have already
I needed to store my stuff for about 6 weeks between homes and Taxibox proved the perfect solution. I used the removalists for both packing and unpacking the taxibox and both times they were very quick and efficient. Highly recommend.
We stored our garden furniture and equipment whilst backyard was being re-done. Taxibox was perfect for this. I LOVE the forklift truck design and ease of plonking box on street.
Above and beyond for their customers.
I was running behind and Steve helped me out and stayed open with enough time for me to access my box. Thank you.
I moved my studio apartment into storage for a few months (while I headed back to the parentals to help out) and I am so happy with the service provided by Taxi Box. The delivery/pickup was easy and the delivery driver was lovely and patient. I utilized the moving service and I have never seen 3 guys work so hard! Highly recommend Taxi Box.
Part of a big move from interstate. Great help in making our old home presentable for sale.
Goods held over until we sold and our new home was ready to accept the extra goods.
Awesome service and smooth delivery and pick up process, the staff on the phone and drivers are very friendly. Just make sure you secure fragile items as things will move around during transit. Thanks Taxibox!
