This method was very Easy to arrange, and the process from pickup to drop off was very simple, staff was always friendly and helpful, pricing is very affordable . 10 out of 10 . Would definitely recommend and use again if needed .
I had my furniture/belongings stored in 2 Taxi Boxes in Melbourne and I always found them to be polite and helpful when I had to ring or make any enquires regarding my storage.
I would be more than happy to pass on the details of Taxi Box to anyone requiring storage facilities.
The Taxibox was very handy when we were moving. We could store some stuff we didn't need until we moved & the pickup, dropoff & collect was a breeze. As well, the drivers were very helpful & friendly.
I'm telling everyone I know about this service - not sure why anyone would go to the hassle of renting a trailer or the danger of driving a rental truck - pretty scary ordeal in my past experience being a novice van/truck driver I was afraid to change lanes for the whole journey!! I'm letting these guys save me all that stress from now on. THANKS for being so easy going and accommodating. And these boxes are like a Tardis - they seem to hold crazy volumes of stuff!
I can't speak highly enough of them.
Definitely will use them again. Cathie
Very professional and lovely. All the taxi box men I’ve come across have been very patient. There was some traffic coming along the street and he was very considerate and allowed the cars to come through all whilst trying to park the taxi box properly. We had a man come out from concierge claiming to ‘save’ the spot for a truck (even though I stood around for about 5 mins waiting for the taxi box to come by) and he dealt with it very professionally. Thank you!
I've used Taxibox for many years now whenever I need to store my belongings. The concept is so clever, and takes away a lot of the stress of moving at an affordable price. But above all, the customer service is the best I've experienced from any company (EVER!). A big shout out to Sarah who recently spoke with me on the phone many times to sort out an issue I was having with council regarding a parking permit - she was so understanding and helpful. And then to the drivers Jarrod and Ben who dropped off and picked up my Taxibox. Ben contacted me after reading my post on a community Facebook group to organise an earlier pick up, as I was concerned about the parking restrictions. He went above and beyond to make sure everything worked out perfectly and I'm so grateful for his efforts. Such friendly and amazing people - cannot recommend their services highly enough!
I've used Taxibox for many years now whenever I need to store my belongings. The concept is so clever, and takes away a lot of the stress of moving at an affordable price. But above all, the customer service is the best I've experienced from any company (EVER!). A big shout out to Sarah who recently spoke with me on the phone many times to sort out an issue I was having with council regarding a parking permit - she was so understanding and helpful. And then to the drivers Jarrod and Ben who dropped off and picked up my Taxibox. Ben contacted me after reading my post on a community Facebook group to organise an earlier pick up, as I was concerned about the parking restrictions. He went above and beyond to make sure everything worked out perfectly and I'm so grateful for his efforts. Such friendly and amazing people - cannot recommend their services highly enough!
Easily arranged With very helpful staff. Delivery on time with the driver contacting me so it was placed exactly where I wanted it. Perfect for my on site storage needs over the next couple of months.
We moved using Taxibox for the 2nd time and it was once again very efficient. Easy to book online. Moved a 3 bedroom house and it was a great experience.
Taxibox was the perfect solution to our storage needs and the staff were extremely polite and accommodating at all times. I 100% recommend this company.
The online experience was so easy: signing up, organising the drop-off and pick up. Their communications are spot-on. I knew where I was up to at all stages of my move and storage. Booking a time to visit the box and get stuff was also extremely easy. I can't recommend this highly enough.
Great booking experience, awesome delivery and pickup and we LOVE the marketing. Very tongue in cheek, made us smile and so refreshing. Great work!!
The guys we spoke to from booking the taxi box through to the delivery itself was very customer facing and friendly. Lots of other companies can learn from these guys.
Wow!! What a great service. Blown away by the whole experience. Love the little bits of humour as well. Our Taxi Driver was so helpful and was a pleasure to deal with. Will absolutely recommend to others.
Thanks TAXIBOX. Great model and great service. Easy to use. Friendly and professional people. I’m intending to store for 3-6 months so it’s a very efficient, effective and economical solution.
From the day I booked in my box to the day I emptied it out, your company has gone above and beyond to make what would have been an otherwise stressful experience easy and enjoyable. I move from Gold Coast to Victoria in the middle of covid restrictions and it would not have been possible without you guys.
The delivery of the boxes was so simple, easy to pack and to empty out when I finally got my new house.
Every person I spoke with on the phone was so friendly and helpful, same with both my drivers who dropped off and picked up.
Without you guys I don’t know how I would have made it home at such a difficult time. I cannot thank you enough for making it so easy.
The delivery driver, Lyndon, is actually a straight up legend. We got him both times and he was so nice and accommodating. I would book any delivery service that he worked for.
Excellent service. We moved interstate and The taxibox delivered our goods in a very timely manner. Communication is excellent. The staff were cheerful and helpful.Only thing is the box could be bit more bigger.
7 years ago we moved from Sydney to Melbourne and had a great experience with Taxibox. A month ago we moved back to Sydney from Melbourne and used Taxibox and again, had an even better experience. Both the Sydney and Melbourne team were utterly amazing - but especially the guys in Melbourne, Beau and the driver Frank, were so helpful and went above and beyond when we needed another Taxibox with very little notice. (Thanks Beau - you lifesaver).
Highly recommend if you're moving locally or interstate or if you just need some flexible and affordable storage. Amazing and I'll always use and recommend! Just awesome.
Thanks legends!!!
All staff were super friendly and helpful, except one at the end when I was worried about the lockdown. Couple of items were broken during transit, was a little miffed at the way the box was packed.
Superlative service! From the initial phone call to the delivery and collection of the Taxibox, all staff were excellent communicators, friendly & efficient - everything went smoothly according to what we were promised. The best bit ... the box will be delivered to my new address in Melbourne (from Sydney) whenever Melbourne lockdown ends.
EXCELLENT - recommend to everyone.
Easy to book and to set up and manage payments. Reliable delivery and easy process to organise re-delivery. Staff (delivery people and when calling in (e.g. for booking in re-delivery)) really helpful and friendly. Highly recommend.
The guys at Taxibox were super helpful and went above their role when we did the 30 min pack. Every body was Very friendly, clean easy accessible site. Would recommend and would use again
Thanks everyone
Such a great tool - we were renovating (putting a pool and extending our house at the same time). We were able to move things in and out at our own leisure - i even ran a fridge and washing machine out of it - cant speak highly enough about it!
This method was very Easy to arrange, and the process from pickup to drop off was very simple, staff was always friendly and helpful, pricing is very affordable . 10 out of 10 . Would definitely recommend and use again if needed .
I had my furniture/belongings stored in 2 Taxi Boxes in Melbourne and I always found them to be polite and helpful when I had to ring or make any enquires regarding my storage.
I would be more than happy to pass on the details of Taxi Box to anyone requiring storage facilities.
The Taxibox was very handy when we were moving. We could store some stuff we didn't need until we moved & the pickup, dropoff & collect was a breeze. As well, the drivers were very helpful & friendly.
I'm telling everyone I know about this service - not sure why anyone would go to the hassle of renting a trailer or the danger of driving a rental truck - pretty scary ordeal in my past experience being a novice van/truck driver I was afraid to change lanes for the whole journey!! I'm letting these guys save me all that stress from now on. THANKS for being so easy going and accommodating. And these boxes are like a Tardis - they seem to hold crazy volumes of stuff!
I can't speak highly enough of them.
Definitely will use them again. Cathie
Very professional and lovely. All the taxi box men I’ve come across have been very patient. There was some traffic coming along the street and he was very considerate and allowed the cars to come through all whilst trying to park the taxi box properly. We had a man come out from concierge claiming to ‘save’ the spot for a truck (even though I stood around for about 5 mins waiting for the taxi box to come by) and he dealt with it very professionally. Thank you!
I've used Taxibox for many years now whenever I need to store my belongings. The concept is so clever, and takes away a lot of the stress of moving at an affordable price. But above all, the customer service is the best I've experienced from any company (EVER!). A big shout out to Sarah who recently spoke with me on the phone many times to sort out an issue I was having with council regarding a parking permit - she was so understanding and helpful. And then to the drivers Jarrod and Ben who dropped off and picked up my Taxibox. Ben contacted me after reading my post on a community Facebook group to organise an earlier pick up, as I was concerned about the parking restrictions. He went above and beyond to make sure everything worked out perfectly and I'm so grateful for his efforts. Such friendly and amazing people - cannot recommend their services highly enough!
I've used Taxibox for many years now whenever I need to store my belongings. The concept is so clever, and takes away a lot of the stress of moving at an affordable price. But above all, the customer service is the best I've experienced from any company (EVER!). A big shout out to Sarah who recently spoke with me on the phone many times to sort out an issue I was having with council regarding a parking permit - she was so understanding and helpful. And then to the drivers Jarrod and Ben who dropped off and picked up my Taxibox. Ben contacted me after reading my post on a community Facebook group to organise an earlier pick up, as I was concerned about the parking restrictions. He went above and beyond to make sure everything worked out perfectly and I'm so grateful for his efforts. Such friendly and amazing people - cannot recommend their services highly enough!
Easily arranged With very helpful staff. Delivery on time with the driver contacting me so it was placed exactly where I wanted it. Perfect for my on site storage needs over the next couple of months.
We moved using Taxibox for the 2nd time and it was once again very efficient. Easy to book online. Moved a 3 bedroom house and it was a great experience.
Taxibox was the perfect solution to our storage needs and the staff were extremely polite and accommodating at all times. I 100% recommend this company.
The online experience was so easy: signing up, organising the drop-off and pick up. Their communications are spot-on. I knew where I was up to at all stages of my move and storage. Booking a time to visit the box and get stuff was also extremely easy. I can't recommend this highly enough.
Great booking experience, awesome delivery and pickup and we LOVE the marketing. Very tongue in cheek, made us smile and so refreshing. Great work!!
The guys we spoke to from booking the taxi box through to the delivery itself was very customer facing and friendly. Lots of other companies can learn from these guys.
Wow!! What a great service. Blown away by the whole experience. Love the little bits of humour as well. Our Taxi Driver was so helpful and was a pleasure to deal with. Will absolutely recommend to others.
Thanks TAXIBOX. Great model and great service. Easy to use. Friendly and professional people. I’m intending to store for 3-6 months so it’s a very efficient, effective and economical solution.
From the day I booked in my box to the day I emptied it out, your company has gone above and beyond to make what would have been an otherwise stressful experience easy and enjoyable. I move from Gold Coast to Victoria in the middle of covid restrictions and it would not have been possible without you guys.
The delivery of the boxes was so simple, easy to pack and to empty out when I finally got my new house.
Every person I spoke with on the phone was so friendly and helpful, same with both my drivers who dropped off and picked up.
Without you guys I don’t know how I would have made it home at such a difficult time. I cannot thank you enough for making it so easy.
The delivery driver, Lyndon, is actually a straight up legend. We got him both times and he was so nice and accommodating. I would book any delivery service that he worked for.
Excellent service. We moved interstate and The taxibox delivered our goods in a very timely manner. Communication is excellent. The staff were cheerful and helpful.Only thing is the box could be bit more bigger.
7 years ago we moved from Sydney to Melbourne and had a great experience with Taxibox. A month ago we moved back to Sydney from Melbourne and used Taxibox and again, had an even better experience. Both the Sydney and Melbourne team were utterly amazing - but especially the guys in Melbourne, Beau and the driver Frank, were so helpful and went above and beyond when we needed another Taxibox with very little notice. (Thanks Beau - you lifesaver).
Highly recommend if you're moving locally or interstate or if you just need some flexible and affordable storage. Amazing and I'll always use and recommend! Just awesome.
Thanks legends!!!
All staff were super friendly and helpful, except one at the end when I was worried about the lockdown. Couple of items were broken during transit, was a little miffed at the way the box was packed.
Superlative service! From the initial phone call to the delivery and collection of the Taxibox, all staff were excellent communicators, friendly & efficient - everything went smoothly according to what we were promised. The best bit ... the box will be delivered to my new address in Melbourne (from Sydney) whenever Melbourne lockdown ends.
EXCELLENT - recommend to everyone.
Easy to book and to set up and manage payments. Reliable delivery and easy process to organise re-delivery. Staff (delivery people and when calling in (e.g. for booking in re-delivery)) really helpful and friendly. Highly recommend.
The guys at Taxibox were super helpful and went above their role when we did the 30 min pack. Every body was Very friendly, clean easy accessible site. Would recommend and would use again
Thanks everyone
Such a great tool - we were renovating (putting a pool and extending our house at the same time). We were able to move things in and out at our own leisure - i even ran a fridge and washing machine out of it - cant speak highly enough about it!
The whole process was so easy and service was great. Would definitely recommend using a taxi box for a move especially if you don’t have a whole bunch of stuff to move. Great value for money!
We used taxi box for 6 months whilst we renovated- the whole process from ordering to delivery, storage and re- delivery was simple courteous and humorous.
Would definitely use again when required
Using Taxibox was just so easy. We had to move quickly and store some additional furniture. The delivery, storage, and return were perfect. Would definitely consider using again if we have to move.
from beginning too the end everyone of the staff I had contact with were extremely helpful and friendly. They even gave advice on how to pack the boxes and helped me save a few coins.
After storing my house hold things with TAXIBOX for the past 11 months it's time to say good bye with a review. I am very impressed with the professionalism with the way the company and staff conduct the storage business. The boxes arrived on time and I like the same day collections. I would give it a 5 star if the company can provide customer with removalist that can pack or repack contents the same day as the arrival of the boxes.
What a great system! We tracked our two delivery drivers through the link, so we were ready to greet Benny and Lyndon when they arrived with our taxi-boxes. Benny was keen to get the boxes placed exactly where we wanted them, all level and secure. So far so good, just 6 days to pack a four bedroom home into six taxi-boxes. Wish us good luck!
Really great service and communication throughout the entire process. Joe was polite and knowledgeable. Taxibox is by far the best mobile storage solution we've used. Thank you for making what is already a stressful time in to at least one stand out positive experience.
We have used taxibox a few times now while moving and renovating. The booking system is brilliant... you can book and track your box easily. We highly recommend it.
Delivered to my old apartment where the hill is ridiculously steep so I was nervous but the guy delivering my box was awesome and helpful
I wasn't there for pick up but got a call from the driver saying everything went well
Super happy with the help during the stressful time of moving
We used a Taxibox recently when we were selling our home. We packed it at our old place, stored it for a couple of months, and then had it redelivered to our new house. It was amazingly convenient and very easy to organise. Every time I needed to check something out or ask a question, I was able to quickly get through to someone on the phone. All our stuff was dry and in good condition when we loaded it. Very satisfied, would use again.
Big thank you to the Taxibox team for going the extra mile! Special mention to the Melbourne team for their professional help to move during Covid crisis. Cannot fault the team, highly recommended.
Effective service with on time delivery and customer friendly attitude which is so important both over the phone and at the point of delivery - we will use again for sure
Thankyou to the team..from the first call, your team were absolutely amazing. It was such a stressful time and you guys made it so stress free. Friendly, efficient, and so cheap. I will be recommending you guys to whom ever may require your services. Thankyou for making it such a stress free transition into my new life🙌🏾💯🙏🏽
The whole idea of Taxi box is fantastic. For the smaller storage or for getting your gear stored in a rather difficult access spot ( like mine!), the Taxibax concept is wonderful.
The booking staff were very helpful, and the delivery and pickup crew made the exercise pain free!
Thank you TaxiBox for helping to make my house move so smooth.
I recently called on the services of the amazing team at TaxiBox and was blown away by the cool, caring and completely awesomeness of everyone! From the first phone call to weaving goodbye to our dear little TAXIBOX, I couldn't have been happier with all aspects of the service. Oh, and I LOVE the way you communicate. I know that if I ever need mobile storage solutions again, you will be the first one I call. Love your work!
My experience with Taxibox was very satisfactory. Everything was handled very easily and professionally. There were no hassles or problems with changing plans, dates and times, which happens quite often when moving. I love the amusing messages I was sent, the humerous way the messages were designed always gives you a laugh and makes you feel better. I would definately highly recommend Taxibox and would definately use Taxibox in the future. Thank you so much you guys from Taxibox, you are legends, extremely helpful. Merry Christmas and Safe & Happy New Year.
Sincerely
Alison Cromie
Delivery and pick-up was hassle free but once the taxi box was delivered to my interstate address the door had loosened from the hinges preventing me from being able to open it and had to get extra hands to help open it. Overall my experience with you was great, just some minor set backs with the quality of the box itself.
Found
All the staff very helpful . Professional and courteous . Was able to access my Taxibox whenever I requested with no fuss or disappointment. Thank you
I used Taxibox to store some items while selling my apartment. Such a great company to deal with and the drop off and collection was seamless. Would definitely use them again if the needed.
I honestly don't have anything negative to say about taxibox, they have been really good and helpful thanks to all the staff
And a very merry Christmas to you all
Blessed be x
The service was beyond excellent. The office staff were friendly and helpful and truly alleviated a lot of the stress of moving. The box was delivered and collected at the specified times with no complications. Steve at the Erskineville warehouse was extremely helpful and is a fantastic representative of the company. Overall, I would highly recommend TaxiBox Mobile self storage to anyone wanting to store their belongings; simple, efficient, friendly and thoroughly professional.
Not such a good experience this time from problems with your website trying to pay to trying to set up delivery couldn't be done online due to issues.
Customer service was slow but very good when i spoke to the right person and just spoke to Lauren who rang me about the issues i had and wanted to make it a better experience next time and this review will get 4 stars for that.
The driver seemed fairly new was not as friendly and argumentative about the parking situation not understanding at all and wanted to park further away.
The 30 minute time frame which i could only choose meant everything is rushed and that didn't help the situation. All the previous drivers i have had have been great in this situation.
Fantastic.
These guys made relocating as painless as possible. Their customer service is second to none and I highly recommend if you have to go into storage.
I would definitely use again.
We have had a great experience with Taxibox in Brisbane. Booking was easy, and Danny was very helpful and responsive dropping the boxes off and picking them up - he made sure the boxes were in a good location for our packing, and gave helpful advice if we needed more boxes in a hurry. He also went the extra mile to make the space where the boxes had been to look tidy afterwards.
We love that we only had to pack once and unpack once, despite having a few weeks between moving out of our old house and into the new one.
Thanks to Danny and the Taxibox Team. You have made our moving so much easier!
Arrived today. So far, good service, the driver whom dropped off the Taxi Box was friendly, accommodating and arrived with a smile!!! Even in the heavy rain. Thumbs up to him.
My only minimal feedback, speaking to Jordan over the phone to make transaction, he seemed rushed and wanted to lock in the payment. Would benefit with a little brighter phone mannerism however overall, happy. Thank you!
Nothing but good things to say about my experience. From the first phone call till the drop off of our taxibox. Customer service is outstanding. They have done everything they said they would. It is so convenient and alleviates a lot of the stress of moving.
