The company was easy to deal with. Communication was always great, and we always knew the arrangements and plans. The estimated time the boxes would be delivered was a great help for planning.
We packed up our belongings into 2 Taxi Boxes and had then stored in their facility for 3 months whilst our house was on the market.
From the very beginning of the process of booking the boxes; to delivery; and removal to storage facility; and then to subsequent arrangements for our removalist to then go to empty both Taxi Boxes into the moving truck was so straightforward and stress-free. Extremely fair and reasonable rates. 10/10
Thankyou TaxiBox!
Move over traditional moving and storage solutions, Taxi Box is here!
Their innovative approach and outstanding customer service make them a game-changer.
The team is friendly and accommodating, ensuring a smooth experience from start to finish.
Plus, their affordable prices and special promotions make them the go-to choice. Highly recommended!
Would recommend taxi box for all your storage and moving needs
So so soooo easy to deal with, very flexible, quick, friendly and accommodating. I also found the whole process to be stress free and reasonably priced. Would absolutely use again if I ever need to.
Very professional service. All communications are pleasant and bright. Both truck / fork drivers were excellent. Andrew did Reilly well in being able to get my 3 Taxiboxes into my new garage nicely, making unloading so much easier. Highly recommended this service.
From the 1st call, to the last call..Higher than Perfection in Customer Understanding & Care! This was not an easy move for me, alot of emotions involved, & can I say...I felt like I had people in my corner every step of the way! From handling a difficult pick up, to confirming all my drop off arrangements & surprising me with a $100 gift voucher when it was time to drop off 8 months later! Extra points to the wonderful 2 staff I dealt with! 💯 ⭐
1 last thing...you guys were very affordable too! Doesn't get better than this!
Well Done ✅ I won't even think of using another company ever again!
I had a fantastic experience with Taxibox. Andrew, my delivery captain, was punctual, arriving early to ensure a smooth delivery. He was incredibly helpful, assisting me in finding the best location for the taxibox drop-off. The entire process, from booking, warehousing to delivery, was seamless. The customer service team was friendly, honest (found my lost wallet) and efficient. I highly recommend Taxibox for their excellent service and convenience."
Great service. Would 100% recommend for small moves.
Couple of minor points of constructive feedback:
Nails heads sticking out of the floor of the box were a bit of a hazard but nothing we couldn’t work around. Either a little warning notice in the “how to pack” sheet pointing them out or more regular maintenance of boxes might help here.
We also ordered 5 packing blankets but only received 4. This was probably a good thing - those blankets are huge and we only used 3.
The taxibox website was a treat to use. I especially liked the volume calculator. I liked being asked to consider what supplies or insurance I might need, but was not pushed. Communication was excellent in advising drop off and pick up times, and Paul, our drop off/ pick-up man was lovely and helpful. It was also easy to speak to helpful people by phone. I would use Taxibox again, in fact, this was my second happy experience.
Very easy to deal with. Clear information about the service from the beginning. Great communication throughout the process as well.
We found it a very affordable way to move our belongings from Victoria to Queensland.
We needed storage for a few months also and this was just seamlessly part of the process.
Could not be happier with our Taxi Box experience. They are a terrific team with a very good product.
Taxibox was recommended to me by someone who used the services to move interstate. I was looking for a storage solution with the option of delivery once I had found my new location. They were able to store my belongings for over a year at a reasonable price. I was able to access my belongings with a little planning ahead (not as convenient as owning a storage unit and being able to access but it was convenient since I moved from the southern suburbs to the northern suburbs). Be aware that when they move your box around for accessing, your belongings inside may move and become damaged. I unfortunately had damage to a few items (scratches up the side of my fridge, broken shelf on a shelving unit and a few broken plastic storage containers). If you plan to store for a long period and access multiple times, invest in heavy duty storage tubs and maybe a furniture blanket between big items such as shelves and whitegoods. Overall, easy company to deal with and would probably use their services again.
Taxi box is an efficient and effective way of storing goods for a long period of time or or just a short time. The staff were always helpful. I struggled with the online. I wasn’t able to utilise that process but I would highly recommend taxi box for your storage needs.
I was away overseas stressed and phoned taxibox on a late Friday arvo, lucky enough JP took the call, he went above and beyond his call of duty to make sure my taxibox would be delivered first thing Monday morning. Super effort from JP - big thanks to Frank who delivered the boxes on time monday morning without no breakage.
Using Taxibox to move was one of the best decisions i have made in a long time.
Dealing with the staff was wonderful, they were easy to talk to and very accommodating. I have moved many times and after using Taxibox I would never move again and without using them. It made the move much easier and took away a lot of pressure.
The boxes were so so easy to book and they keep you informed about when delivery is etc. The delivery was so friendly too and helped me work out the best way to place the boxes. Really impressed with them!!
Hiring a taxi box was the best experience I have ever had with shifting. The team are great it was so easy and so reliable.
Thank you so much again for an amazing service and a bloody fantastic idea ,this takes moving to a whole new level and less stressful 😊😊😊😊
Such a smooth easy affordable process! You get kept up to date with times etc all the way through and it was very easy to arrange and follow. They also have a lot more space than i thought!
Superb service from the minute we first rang two years ago, through getting stuff out of the box half way through, to the arranging off, and management of the return our of belongings. The staff with which we engaged were courteous, knowledgeable and pleasingly keen to assist. We would have no hesitation in using TaxiBox again, or recommending them most highly to friends and family.
Martin and Andrea Pryor
The company was easy to deal with. Communication was always great, and we always knew the arrangements and plans. The estimated time the boxes would be delivered was a great help for planning.
We packed up our belongings into 2 Taxi Boxes and had then stored in their facility for 3 months whilst our house was on the market.
From the very beginning of the process of booking the boxes; to delivery; and removal to storage facility; and then to subsequent arrangements for our removalist to then go to empty both Taxi Boxes into the moving truck was so straightforward and stress-free. Extremely fair and reasonable rates. 10/10
Thankyou TaxiBox!
Move over traditional moving and storage solutions, Taxi Box is here!
Their innovative approach and outstanding customer service make them a game-changer.
The team is friendly and accommodating, ensuring a smooth experience from start to finish.
Plus, their affordable prices and special promotions make them the go-to choice. Highly recommended!
Would recommend taxi box for all your storage and moving needs
So so soooo easy to deal with, very flexible, quick, friendly and accommodating. I also found the whole process to be stress free and reasonably priced. Would absolutely use again if I ever need to.
Very professional service. All communications are pleasant and bright. Both truck / fork drivers were excellent. Andrew did Reilly well in being able to get my 3 Taxiboxes into my new garage nicely, making unloading so much easier. Highly recommended this service.
From the 1st call, to the last call..Higher than Perfection in Customer Understanding & Care! This was not an easy move for me, alot of emotions involved, & can I say...I felt like I had people in my corner every step of the way! From handling a difficult pick up, to confirming all my drop off arrangements & surprising me with a $100 gift voucher when it was time to drop off 8 months later! Extra points to the wonderful 2 staff I dealt with! 💯 ⭐
1 last thing...you guys were very affordable too! Doesn't get better than this!
Well Done ✅ I won't even think of using another company ever again!
I had a fantastic experience with Taxibox. Andrew, my delivery captain, was punctual, arriving early to ensure a smooth delivery. He was incredibly helpful, assisting me in finding the best location for the taxibox drop-off. The entire process, from booking, warehousing to delivery, was seamless. The customer service team was friendly, honest (found my lost wallet) and efficient. I highly recommend Taxibox for their excellent service and convenience."
Great service. Would 100% recommend for small moves.
Couple of minor points of constructive feedback:
Nails heads sticking out of the floor of the box were a bit of a hazard but nothing we couldn’t work around. Either a little warning notice in the “how to pack” sheet pointing them out or more regular maintenance of boxes might help here.
We also ordered 5 packing blankets but only received 4. This was probably a good thing - those blankets are huge and we only used 3.
The taxibox website was a treat to use. I especially liked the volume calculator. I liked being asked to consider what supplies or insurance I might need, but was not pushed. Communication was excellent in advising drop off and pick up times, and Paul, our drop off/ pick-up man was lovely and helpful. It was also easy to speak to helpful people by phone. I would use Taxibox again, in fact, this was my second happy experience.
Very easy to deal with. Clear information about the service from the beginning. Great communication throughout the process as well.
We found it a very affordable way to move our belongings from Victoria to Queensland.
We needed storage for a few months also and this was just seamlessly part of the process.
Could not be happier with our Taxi Box experience. They are a terrific team with a very good product.
Taxibox was recommended to me by someone who used the services to move interstate. I was looking for a storage solution with the option of delivery once I had found my new location. They were able to store my belongings for over a year at a reasonable price. I was able to access my belongings with a little planning ahead (not as convenient as owning a storage unit and being able to access but it was convenient since I moved from the southern suburbs to the northern suburbs). Be aware that when they move your box around for accessing, your belongings inside may move and become damaged. I unfortunately had damage to a few items (scratches up the side of my fridge, broken shelf on a shelving unit and a few broken plastic storage containers). If you plan to store for a long period and access multiple times, invest in heavy duty storage tubs and maybe a furniture blanket between big items such as shelves and whitegoods. Overall, easy company to deal with and would probably use their services again.
Taxi box is an efficient and effective way of storing goods for a long period of time or or just a short time. The staff were always helpful. I struggled with the online. I wasn’t able to utilise that process but I would highly recommend taxi box for your storage needs.
I was away overseas stressed and phoned taxibox on a late Friday arvo, lucky enough JP took the call, he went above and beyond his call of duty to make sure my taxibox would be delivered first thing Monday morning. Super effort from JP - big thanks to Frank who delivered the boxes on time monday morning without no breakage.
Using Taxibox to move was one of the best decisions i have made in a long time.
Dealing with the staff was wonderful, they were easy to talk to and very accommodating. I have moved many times and after using Taxibox I would never move again and without using them. It made the move much easier and took away a lot of pressure.
The boxes were so so easy to book and they keep you informed about when delivery is etc. The delivery was so friendly too and helped me work out the best way to place the boxes. Really impressed with them!!
Hiring a taxi box was the best experience I have ever had with shifting. The team are great it was so easy and so reliable.
Thank you so much again for an amazing service and a bloody fantastic idea ,this takes moving to a whole new level and less stressful 😊😊😊😊
Such a smooth easy affordable process! You get kept up to date with times etc all the way through and it was very easy to arrange and follow. They also have a lot more space than i thought!
Superb service from the minute we first rang two years ago, through getting stuff out of the box half way through, to the arranging off, and management of the return our of belongings. The staff with which we engaged were courteous, knowledgeable and pleasingly keen to assist. We would have no hesitation in using TaxiBox again, or recommending them most highly to friends and family.
Martin and Andrea Pryor
I highly recommend Taxibox! My things were stored for over 4 years and everything was in immaculate condition. Also excellent customer service and online portal.
Easy to arrange and they did all possible to fit me in even when there were no spots available on the day i needed it. I have my things stored for 1 year and everything was in perfect condition. I had a mattress and a sofa between other things and was concerned it would have gotten mouldy after all the time, but it was all perfect. I also arranged a visit to the site to pick up something before I had the box re-delivered and it was an extremely easy process. I would definitely recommend!
Hi Taxibox
You were a great taxibox. You kept my belongs nice and warm and dry. You kept them secure when they were travelling. Your owners made the whole process easy from beginning to end. Anyone should be happy to use you.
Everything went super smoothly! From pick-up, accessing my locker while stored and the eventual delivery of my taxi box, I couldn't have been happier. I also received amazing support from customer service every time I called to arrange access and final delivery. It's the second time I have used taxi box and thoroughly recommend!
Such an easy straightforward process!
Delivery & pickup both times ran smoothly and you were informed of the times along the way.
A lot more spacious than I imagined too and great price.
Great service for a fair price. Love how quickly they respond to questions and requests via multiple channels (text, email, phone) - felt seamless, and was a whole lot cheaper than either removalists or standard storage.
First class service! My experience with TaxiBox has been great from the drop off and load to the drop off and unload. The drivers were great and the office staff were super helpful and everything was seamless.
Thank you for the great service.
The service we received was exceptional. We were moving interstate and the customer service team were extremely helpful and made everything work smoothly. The pick up and drop off driver in Sydney and the drop off driver on the Gold Coast were extremely friendly, helpful and very efficient. This was our second time using Taxibox and we’d definitely use them again. Great value for money too.
First class service! My experience with TaxiBox has been great from the drop off and load to the drop off and unload. The drivers were great and the office staff were super helpful and everything was seamless.
Thank you for the great service.
Every time I called TBox, I felt like every staff member was at the same level of service - a bit like a friend in some ways. The staff are more helpful than any typical company I have ever called.
Then there are staff at the sites where the boxes are stored. They are extra helpful and explained that the boxes are stacked on top of each other so that there is almost no chance of an insect getting inside the box. When my box arrived after storing there, it was like a time seal, nothing had happened inside.
When the delivery came, staff rocked up early and called me. I worked up a bit of stress. but the driver sorted everything.
I'm looking forward to next time I need their services. Good luck and may the force be with you.
Calculator grossly underestimated our needs, by two boxes. Total required was 7. And I had over compensated on the calculator also. Delivery back was a hassle, and timing couldn't be committed to. Collection of final 3 boxes was held over for a day by a breakdown. Drivers are great at what they do, customer service... Not so much...
I highly recommend. The communication with all staff was fantastic. The live tracking of when the box was arriving made it simple and easy to coordinate my move. I was amazed at how much I could fit into the box. I would definitely use taxi box again for another move and have recommended it to my friends.
Great company that makes moving simple and avoids the doubling handling.
I have used them a few times and it’s always a clean experience.
Shout out to the customer support of Frank
Hello,
I was really satisfied with the quality of service from both Frank (the driver who had helped me move during) and the communication and help the team had given prior to booking a Taxibox. Frank and gone above and beyond to help accomodate the changes in circumstances during my move which really helped a lot.
Aside from having one of the best rates in the storage industry, I would really like to commend the quality of care and service provided by the team.
I also really liked their booking and tracking system which is easy and helps me to stay on top of the delivery. Would definitely recommend for everyone looking for a short and long term storage solution.
What a wonderful service.
I can't believe how much went in.
We achieved packing in much more than we thought we would. The video showing what fits in a Taxibox made me worry about space. Efficient packing and we managed the lot.
Excellent communication and updates on delivery and pick up in real time meant I knew exactly what time to expect drivers. The whole booking process was seamless. I organised packers and the Taxibox was packed like a Tetris puzzle. I could not have fit everything in like they did. Cannot recommend enough. Would definitely recommend. Prices were competitive with the added bonus of elective insurance for your possessions - not available with many other companies.
Taxibox make it so easy! When i called or used online messages, I got to speak to someone almost immediately. They followed up on all of my requests. I received multiple sms to remind me of date and time of arrival. I believe my delivery drivers name was Danny and he was so easy going and set them up so well and quickly, taking the gate access and other important things into account. 10/10 cannot recommend enough.
not sure of his name but the guy who dropped off the boxes was so lovely. helped work out the best spot to drop them and did it all with a smile during a morning that was quite stressful for me. would highly recommend.
My partner and I used Taxibox for our move from Perth to Melbourne. If I could give them 6 stars I would. They made our move so much easier, they offered competitive prices, we had great interactions with the drivers and the admin team went above and beyond to help us with all the extra bits required, like the parking limits, etc. Our box arrived on time and everything was kept save. I would definitely use them again and recommend them to anyone needing to move.
Fantastic from start to finish. Andy was so lovely and friendly and dropped off and picked up the taxibox with ease. The booking was easy to arrange and so much cheaper than other storage options. The live times link was really good too, i was very impressed with the whole experience. Thank you all.
Excellent nothing short of amazing
Nathan was friendly kind and helpful
Moved excess stuff while selling house and looking to buy another
Hope I get Nathan again as he was the best it a great service to help when you need stuff moved or storage
I cannot fault Taxibox, they were on time, very helpful, reasonably priced. So easy to deal with & extremely courteous, helpful from the office staff to the delivery driver, who was a standout, no requests were too much. I highly recommend using Taxibox and if I ever need to store anything again they will be my first choice. They certainly delivered on what they promised.Excellent.
I've moved house many times and it was the easiest with Taxibox. The website is very easy to use with a thorough estimation and booking sytem, you can track delivery and collection and make changes (more taxiboxes) as you need. I spoke with the customer service line to organise a re-delivery date which was easy and well-organised The truck drivers and removalists were all punctual and kept me up to date with their ETA, the removalists were able to pack and un-pack everything carefully and in record time. Highly recommend.
Outstanding services from TAXIBOXBox collected on 30/04 in WA, and delivered 18/05 in Qld, it is worth every cent!
Since my first call to the sales team, I received an outstanding service for all my questions.
I booked the interstate moving service, they accommodated the days requested to drop off/pick up the box. Even though I didn’t have the address where I was moving to, they gave me the option to keep the box in their facilities, which I ended up not needing to do, so I just booked online the delivery at the new address one week after the pick up, easy and simple like that.
I also need to say that both drivers in WA and Qld were on time, provided clear information, and placed the box where we requested.
I highly recommend TAXIBOX services.
It’s my first time using these guys. Price was good, boxes are good quality, they seem strong enough for what I want them for, the delivery said it would be about a week but my delivery came within a few days delivered to my door. Good job guys! The only feedback I would like to add is if they could send a text to let me know they here coming today. That would’ve been great. But still 5 Stars. Mik
I can’t thank you enough 😃 You guys are amazing and I will confidently use this service again for my next move and recommend very highly how efficient and friendly and helpful your staff are. The boxes are so compact and can fit so much in them.THE BEST COMPANY FOR YOUR MOVE ⭐️⭐️⭐️⭐️⭐️
We recently had to move our son from Sydney to Adelaide. We settled on Taxibox, even though I had reservations as to whether all his stuff would fit in one Taxibox. Surprisingly, I've never been happier to have been wrong! Pick up in Sydney went off smoothly, and delivery in Adelaide was even better. Nathan, the guy that delivered to the Adelaide address was simply brilliant and very accommodating with our request for drop location. He also picked up the Taxibox once it was empty and was kind enough to give our grandkids a couple of Taxibox mementos in the form of toy Taxibox trucks. I can't recommend Taxibox enough to anybody who has an impending move. All the staff I dealt with, both over the phone and face-to-face were courteous and very helpful. I was never left wondering what was happening, and their app based texts showing where the driver was and how far away they were on pickup/delivery was spot on! Thankyou Taxibox for an awesome removals experience, cheers.
Regards Steve Clapton
Fantastic service. Delivery and pick up of Taxiboxes on time. Staff are both friendly and very helpful. None of my requests was too much trouble for them. They stored the three Taxiboxes in South Australia and delivered them when requested. Made it very easy to unload and immediate pickup when emptied. Highly recommend this company and staff.
Easy, quick, not too expensive. Didn’t charge a drop off fee.
Only things they could improve was attitude of the drop off driver and I had to wait over a week to book in a drop off time. That’s why 4 stars.
As an overall company and concept love it and would definitely use again!!!!!
Interstate booking ( MEL-SYD)
First time using the service and I absolutely freaking loved it.
It’s simple and affordable way for moving between states. And the person who made the experience smooth was Frank.
Frank is amazing, friendly, cordial and helped a lot in arranging stuff.
Frank is delivering amazing customer service
Keep up the good work taxi box
