Nathan was absolutely amazing - we had a few hiccups along the way - however he was always happy to go above & beyond to find a solution for us. Nathan is very professional, friendly & accommodating - and a true asset to the Taxibox business here in Adelaide!
I had a Taxibox stored in Sydney for years and recently had it delivered to Brisbane. The communication and tracking by the office staff were excellent and on the day the driver was friendly, professional and courteous. My things arrived in excellent condition too! Really happy with this service and would use again.
Alex the delivery driver was incredible on both the pick up and drop. His incredible manoeuvring skills into a tight space were second to none. And what a nice guy - on time and great comms. Will be coming back for more of this service.
Great service from my first call to sales representatives (so helpful) to delivery and pick up guys. I saw taxibox on the TV show the Block. Recommended them to a friend in Qld. Then needed to use them myself during renovation and needing to move out all furniture and belongings so new floors throughout could be layed.
Pick up guys said how much he lived working for the company. You don't hear that too often. Well done Taxibox will continue to recommend you.
Taxibox was so easy to book and the communication was fantastic. Andrew came and dropped off the box with ease and was so friendly. The box is a great size and everything went in easily. This service is so much cheaper than all the other options I looked at. I definitely recommend this.
Customer service is great! JP assisted me with changing my card details and he was lovely and so patient. The online portal is amazing too 🙂 very happy!!
Fantastic from start to finish. Andy was so lovely and friendly and dropped off and picked up the taxibox with ease. The booking was easy to arrange and so much cheaper than other storage options. The live times link was really good too, i was very impressed with the whole experience. Thank you all.
We love Taxibox and their service. The team were super friendly, professional and really efficient. They took good care of our belongings. Everything was exactly as it was when we left it a year ago.
Really nice guys who delivered and picked up taxi boxes.
One said how he loved working for the company. Wow how rare is that nowadays.
Saw taxiboxes on the TV show the block.
Recommended them to a friend in Qld.
Then the need arose for me to need them.
I'm renovating and everything needed to be out the house for new flooring. So ordered 2 taxiboxes. They stayed on my driveway for the month.
Great service on the phone, the sales representatives were very helpful.
Contact and service from staff was excellent.
Moved from house but only needed to store a few items.
The move did start and finish on time.
Delivery and pick up driver was very helpful and friendly.
Would recommend Taxibox to family and friends if needed.
We planned on a short term 3 month storage between house moves and ended up with a little over 2 years instead. When I opened the box after yesterday’s drop off it was exactly as the last photo I took when we packed it. Apart from a fine layer of dust, everything was as we left it and in perfect condition. Ten points to Lachlan who did the street side drop off & the rest of the TAXIBOX team for the awesome service. We don’t plan on needing storage again but we know who we’re calling if we do!
I have had such a great experience with Taxibox from start to finish. Every single worker from every aspect has had great customer service from the people on the phone, to the drivers, to the bookers. They honestly must hire the loveliest people in the industry. On my last day of using taxi box when the containers were being returned, I was a little stressed because I had made an error in my booking. A representative, Justine, absolutely made my day by reassuring me and supporting me throughout the process. She was so down to earth and honestly made my day! Would and will recommend Taxi Box to anyone!!
I found Taxibox great communicators taking any anxiety out of dealing with them, ie. drop off and pickup times where flexible, then on time. The drivers were friendly and helpful.
TaxiBox made my life SO much easier & stress-free! When my real estate agent advised me to declutter & put extraneous belongings into a storage unit I was appalled! I don't move well & the thought of the packing, unpacking & over agin when I shifted!!!, plus driving up & down... anyway, a TaxiBox ad appeared on late night TV - and my problems were over! After explaining all to me on the phone, a TaxiBox was delivered so efficiently by a friendly driver who was keen to place it in best position for me. (I am in awe of their set-up and equipment!} I had it home for a few weeks, slowly filling it and resting in between - then to tidy up for Open Inspections the TaxiBox was taken away to their storage facility, and later promptly re-delivered to my new address for unloading (at my convenience again - how easy!!) Every person I dealt with was friendly & helpful - it all took so much stress away at a hectic time. Sure, you pay for this service, but reduction in stress is soooo worth it!
Absolutely recommend taxi box
Made my life so easy
Taxi box was delivered to my home I packed it in my own time, the next day they picked it up and took care of the rest
3 years later it was very simple and easy to get my taco box delivered back to me
Highly recommend
Really straight forward, able to pack 30 boxes, 15 cloth bags, 2 large tool boxes & all the bits and pieces. Now off to another state to gather from there!
My partner and I had an excellent experience using TaxiBox for the first time!
The online booking system was straightforward, we received a call from the team to confirm our booking, and driveway access at both drop off locations.
The TaxiBox was clean inside, and remained dry during a very heavy storm. We were able to fit a fridge, washing machine, L-Shaped couch, large cabinet and a number if smaller items inside, so a single TaxiBox was perfect for us moving out of our one bedroom apartment.
Overall the entire service was top calibre and the team were incredibly friendly, next time you're moving I would definitely recommend booking with TaxiBox.
We had a wonderful experience with TaxiBox. Great customer service, the live updates about the time of delivery/ pick up was really useful and their communication was excellent. Highly recommend TaxiBox!
I recently used Taxibox while moving house and the whole process from start to finish was great. I especially want to give a shout out to Steve who dropped off and picked up my Taxibox. He had good communication, arrived on time, advised on different spots the Taxibox could go, and put it in location precisely. Great service.
Nathan was absolutely amazing - we had a few hiccups along the way - however he was always happy to go above & beyond to find a solution for us. Nathan is very professional, friendly & accommodating - and a true asset to the Taxibox business here in Adelaide!
I had a Taxibox stored in Sydney for years and recently had it delivered to Brisbane. The communication and tracking by the office staff were excellent and on the day the driver was friendly, professional and courteous. My things arrived in excellent condition too! Really happy with this service and would use again.
Alex the delivery driver was incredible on both the pick up and drop. His incredible manoeuvring skills into a tight space were second to none. And what a nice guy - on time and great comms. Will be coming back for more of this service.
Great service from my first call to sales representatives (so helpful) to delivery and pick up guys. I saw taxibox on the TV show the Block. Recommended them to a friend in Qld. Then needed to use them myself during renovation and needing to move out all furniture and belongings so new floors throughout could be layed.
Pick up guys said how much he lived working for the company. You don't hear that too often. Well done Taxibox will continue to recommend you.
Taxibox was so easy to book and the communication was fantastic. Andrew came and dropped off the box with ease and was so friendly. The box is a great size and everything went in easily. This service is so much cheaper than all the other options I looked at. I definitely recommend this.
Customer service is great! JP assisted me with changing my card details and he was lovely and so patient. The online portal is amazing too 🙂 very happy!!
Fantastic from start to finish. Andy was so lovely and friendly and dropped off and picked up the taxibox with ease. The booking was easy to arrange and so much cheaper than other storage options. The live times link was really good too, i was very impressed with the whole experience. Thank you all.
We love Taxibox and their service. The team were super friendly, professional and really efficient. They took good care of our belongings. Everything was exactly as it was when we left it a year ago.
Really nice guys who delivered and picked up taxi boxes.
One said how he loved working for the company. Wow how rare is that nowadays.
Saw taxiboxes on the TV show the block.
Recommended them to a friend in Qld.
Then the need arose for me to need them.
I'm renovating and everything needed to be out the house for new flooring. So ordered 2 taxiboxes. They stayed on my driveway for the month.
Great service on the phone, the sales representatives were very helpful.
Contact and service from staff was excellent.
Moved from house but only needed to store a few items.
The move did start and finish on time.
Delivery and pick up driver was very helpful and friendly.
Would recommend Taxibox to family and friends if needed.
We planned on a short term 3 month storage between house moves and ended up with a little over 2 years instead. When I opened the box after yesterday’s drop off it was exactly as the last photo I took when we packed it. Apart from a fine layer of dust, everything was as we left it and in perfect condition. Ten points to Lachlan who did the street side drop off & the rest of the TAXIBOX team for the awesome service. We don’t plan on needing storage again but we know who we’re calling if we do!
I have had such a great experience with Taxibox from start to finish. Every single worker from every aspect has had great customer service from the people on the phone, to the drivers, to the bookers. They honestly must hire the loveliest people in the industry. On my last day of using taxi box when the containers were being returned, I was a little stressed because I had made an error in my booking. A representative, Justine, absolutely made my day by reassuring me and supporting me throughout the process. She was so down to earth and honestly made my day! Would and will recommend Taxi Box to anyone!!
I found Taxibox great communicators taking any anxiety out of dealing with them, ie. drop off and pickup times where flexible, then on time. The drivers were friendly and helpful.
TaxiBox made my life SO much easier & stress-free! When my real estate agent advised me to declutter & put extraneous belongings into a storage unit I was appalled! I don't move well & the thought of the packing, unpacking & over agin when I shifted!!!, plus driving up & down... anyway, a TaxiBox ad appeared on late night TV - and my problems were over! After explaining all to me on the phone, a TaxiBox was delivered so efficiently by a friendly driver who was keen to place it in best position for me. (I am in awe of their set-up and equipment!} I had it home for a few weeks, slowly filling it and resting in between - then to tidy up for Open Inspections the TaxiBox was taken away to their storage facility, and later promptly re-delivered to my new address for unloading (at my convenience again - how easy!!) Every person I dealt with was friendly & helpful - it all took so much stress away at a hectic time. Sure, you pay for this service, but reduction in stress is soooo worth it!
Absolutely recommend taxi box
Made my life so easy
Taxi box was delivered to my home I packed it in my own time, the next day they picked it up and took care of the rest
3 years later it was very simple and easy to get my taco box delivered back to me
Highly recommend
Really straight forward, able to pack 30 boxes, 15 cloth bags, 2 large tool boxes & all the bits and pieces. Now off to another state to gather from there!
My partner and I had an excellent experience using TaxiBox for the first time!
The online booking system was straightforward, we received a call from the team to confirm our booking, and driveway access at both drop off locations.
The TaxiBox was clean inside, and remained dry during a very heavy storm. We were able to fit a fridge, washing machine, L-Shaped couch, large cabinet and a number if smaller items inside, so a single TaxiBox was perfect for us moving out of our one bedroom apartment.
Overall the entire service was top calibre and the team were incredibly friendly, next time you're moving I would definitely recommend booking with TaxiBox.
We had a wonderful experience with TaxiBox. Great customer service, the live updates about the time of delivery/ pick up was really useful and their communication was excellent. Highly recommend TaxiBox!
I recently used Taxibox while moving house and the whole process from start to finish was great. I especially want to give a shout out to Steve who dropped off and picked up my Taxibox. He had good communication, arrived on time, advised on different spots the Taxibox could go, and put it in location precisely. Great service.
Excellent nothing short of amazing
Nathan was friendly kind and helpful
Moved excess stuff while selling house and looking to buy another
Hope I get Nathan again as he was the best it a great service to help when you need stuff moved or storage
Definitely can’t complain about the service I have received with my move from Sydney to Adelaide. Both Tyson and Kieran were most helpful.
Will definitely recommend your service to my family and friends.
Danny from Taxi Box came & delivered the Box. He was so helpful & explained everything clearly. Great customer service.
This is the most easiest way to move ever. Also not expensive. Very affordable.
I packed everything into the taxi box as I went. This made room so I can clean as I go.
The online access booking is easy. The storage facility is clean and the staff is always helpful and friendly. I would recommend taxibox storage to all my friends and family.
The whole experience from booking to pick up was easy and without a hiccup.
I moved two boxes interstate and will definitely use this service again in the future. Thanks to everyone involved in the process!!
Highly recommend Taxibox! I had to vacate a house and also was overseas on holidays before I moved into a new house back in Melbourne. Taxibox was super convenient for the both storage and the redelivery at the new location. Frank was able to drop off the box and pick it back up within 1 hour. Felt good knowing my valuables were safe with the company while overseas.
I can’t praise taxibox enough. From the beginning to the end. Selling a house and moving is one of the most difficult undertaking but when we had the help of the taxibox team and their professionalism the transition was easier. Every step and every person has been magnificent!!!
I cannot fault Taxibox, they were on time, very helpful, reasonably priced. So easy to deal with & extremely courteous, helpful from the office staff to the delivery driver, who was a standout, no requests were too much. I highly recommend using Taxibox and if I ever need to store anything again they will be my first choice. They certainly delivered on what they promised.Excellent.
Such an easy and seamless process to store my things this last 7yrs whilst living overseas. I packed the box really tightly and nothing was broken or moved, and there was no evidence of mould or insects....everything that was promised! Totally recommend Taxibox.
Fantastic service, staff very helpful.
Have used taxi box before & would use again & again.
Never had any items damaged & found great the easy pick up & delivery times too.
Benny delivered our taxibox. He was an absolute professional and such a friendly guy. He took the time to place the taxibox where we needed it and then explained how to open and lock up the taxibox. Loved the service. Thank you.
Absolutely fabulous company to deal with.
Booking in job.
Delivery of Taxi Box.
Customer service throughout.
Picking up.
All very easy and professional.
Will definitely use again.
Very easy and great service to use. Live tracking of delivery times has a little to be improved upon, but the service level from staff and the app is brilliant. The ease of self service of the app, the quality of the drivers and desire to provide the best level support to you to position the taxiboxes and more. Very happy and would strongly recommend to anyone!
In these hard times I can not thank the team enough for making life easy. The service was impeccable and will always use this service in the future. Keep up the great work guys!
Everyone was so professional and accommodating to my needs. Just the little things like recognising you when you call by your mobile number, details discussed already in the system so no need to re-explain everything and above getting the basics right like showing up when they promised makes TAXIBOX one of the best companies to do deal with.
Taxibox is a great way to put things in storage. They delivered the taxibox to my door. I filled it up, and they took it away to store. Easy!
When I wanted my goods back I just gave them an address to deliver it to so I could empty it.
I found all communication with this company easy and they kept me informed of all steps and eta’s.
Would recommend this company for sure.
Planned to use 2 Taxiboxes as a short term storage for a month which then ended up being over 3 months .Loved the attention to detail and the flexibility offered by Taxibox. The customer facing teams from the call centre folks to the drivers are very patient and address any questions and concerns that I had.
Would have rated 5 stars except for a few glitches in their tech where I didn't get the notification and updates over SMS on time. My recommendation is upgrade your tech where end users can access live location on Taxibox portal or emails instead of relying on SMS link which is at the mercy of telcos in some cases.
Another suggestion would be to regularly inspect the boxes. One of the boxes I got was old , creaky with a big door gap , possibly damaged due to long term water exposure
The man who dropped off my Taxibox was really helpful in giving me a couple of options of how to position the box on my shared driveway, and was really friendly and kind too. The boxes are also bigger than they look on the website - really happy!!
Everything in our Taxibox was in perfect condition. The staff at Ormeau, on the Gold Coast, were all very helpful and extremely friendly. Thanks to everyone at Taxibox for taking care of items that are very precious to our family.
I've moved house many times and it was the easiest with Taxibox. The website is very easy to use with a thorough estimation and booking sytem, you can track delivery and collection and make changes (more taxiboxes) as you need. I spoke with the customer service line to organise a re-delivery date which was easy and well-organised The truck drivers and removalists were all punctual and kept me up to date with their ETA, the removalists were able to pack and un-pack everything carefully and in record time. Highly recommend.
Excellent stress-free service with delivery of the storage units to an apartment complex. Stored items for 2.5 years, and delivered interstate with no hassle again. All items were pristine, no water/dust problems. Moved from 3 bed apartment in NSW to house in VIC.
Packing up 40 years of my life for an interstate move was super stressful, but getting help from the Taxibox team was the best decision ever.
Communication from Customer Service was fantastic, prices were fair and transparent (so important), delivery and pick up was a breeze.
I would recommend Taxibox to anyone that’ll listen, the team is absolutely amazing.
Side note, Benny, who did the delivery and pick up of my Taxibox, was an absolute legend. He was so friendly, professional and knowledgeable, honestly I wanted to have a beer with him.
Did a great job leaving Taxiboxes in a pretty tight spot and making sure they were out of the way as much as possible. They work with you to get it where u want it. Alex was our driver on 2 occasions and Joe, both did a great job. Would definitely do again.
Taxibox were amazing to deal with. They were so friendly to talk to and we changed our times a couple of times and it was never a hassle for them. They were very accommodating. The delivery and pick up guys were lovely, and thoughtful towards our furniture. They were always on time and great that they messaged through when they were on their way. I couldn’t fault them and highly recommend them and this idea. They offer so many variants to whatever your needs are. Give them a ring, you won’t be disappointed, or rejected, or humiliated…just like talking with a friend!
Kieran was super helpful in the chat and delivery with Grant was great - fast and helpful!
The 30 min heads up text was fantastic as I wasn’t onsite but wanted to be for arrival, so I could head over when I got the text.
Thanks!
Hired two taxiboxes which were delivered/picked up timely and as advised to store effects from 4 bedrooms, didn't quite fit everything, but no surprise!
Also booked a couple of removalists to load and unload, they were very accommodating!
Great solution, albeit for only a couple of weeks, to empty rooms to allow minor renovations and install new carpet!
Hired two taxiboxes which were delivered/picked up timely and as advised to store effects from 4 bedrooms, didn't quite fit everything, but no surprise!
Also booked a couple of removalists to load and unload, they were very accommodating!
Great solution, albeit for only a couple of weeks, to empty rooms to allow minor renovations and install new carpet!
Outstanding services from TAXIBOXBox collected on 30/04 in WA, and delivered 18/05 in Qld, it is worth every cent!
Since my first call to the sales team, I received an outstanding service for all my questions.
I booked the interstate moving service, they accommodated the days requested to drop off/pick up the box. Even though I didn’t have the address where I was moving to, they gave me the option to keep the box in their facilities, which I ended up not needing to do, so I just booked online the delivery at the new address one week after the pick up, easy and simple like that.
I also need to say that both drivers in WA and Qld were on time, provided clear information, and placed the box where we requested.
I highly recommend TAXIBOX services.
From the first enquiry,I was pleased with the courtesy and professionalism of all the Taxi-box people whom I interacted with. Both the pick up and delivery were conducted smoothly and competently. Communication was clear and informative. I have no hesitancy in recommending and reusing Taxi-box in the future.
It’s my first time using these guys. Price was good, boxes are good quality, they seem strong enough for what I want them for, the delivery said it would be about a week but my delivery came within a few days delivered to my door. Good job guys! The only feedback I would like to add is if they could send a text to let me know they here coming today. That would’ve been great. But still 5 Stars. Mik
I can’t thank you enough 😃 You guys are amazing and I will confidently use this service again for my next move and recommend very highly how efficient and friendly and helpful your staff are. The boxes are so compact and can fit so much in them.THE BEST COMPANY FOR YOUR MOVE ⭐️⭐️⭐️⭐️⭐️
Redelivery was absolutely flawless and the driver was so polite and helpful.
Almost 5 years of storing with Taxibox we’ve ended the relationship on a 5-star high. Whoever the Melbourne driver was - he deserves a raise!
We recently had to move our son from Sydney to Adelaide. We settled on Taxibox, even though I had reservations as to whether all his stuff would fit in one Taxibox. Surprisingly, I've never been happier to have been wrong! Pick up in Sydney went off smoothly, and delivery in Adelaide was even better. Nathan, the guy that delivered to the Adelaide address was simply brilliant and very accommodating with our request for drop location. He also picked up the Taxibox once it was empty and was kind enough to give our grandkids a couple of Taxibox mementos in the form of toy Taxibox trucks. I can't recommend Taxibox enough to anybody who has an impending move. All the staff I dealt with, both over the phone and face-to-face were courteous and very helpful. I was never left wondering what was happening, and their app based texts showing where the driver was and how far away they were on pickup/delivery was spot on! Thankyou Taxibox for an awesome removals experience, cheers.
Regards Steve Clapton
Fantastic service. Delivery and pick up of Taxiboxes on time. Staff are both friendly and very helpful. None of my requests was too much trouble for them. They stored the three Taxiboxes in South Australia and delivered them when requested. Made it very easy to unload and immediate pickup when emptied. Highly recommend this company and staff.
Easy, quick, not too expensive. Didn’t charge a drop off fee.
Only things they could improve was attitude of the drop off driver and I had to wait over a week to book in a drop off time. That’s why 4 stars.
As an overall company and concept love it and would definitely use again!!!!!
Once again fabulous service from Taxi Box.
The driver called to let me know TB had arrived and all was in order. What I love about TB staff is their great attitude.
Love your work Taxi Box
Amazing service, super easy. Everyone knows the stress and mental toll it takes when moving. Danny made it seamless. Awesome guy, super friendly, he and the team at Taxi box eliminated all the drama and took care of everything. Love your work.
Interstate booking ( MEL-SYD)
First time using the service and I absolutely freaking loved it.
It’s simple and affordable way for moving between states. And the person who made the experience smooth was Frank.
Frank is amazing, friendly, cordial and helped a lot in arranging stuff.
Frank is delivering amazing customer service
Keep up the good work taxi box
Couldn't fault the process of my interstate move from Perth to Adelaide. Great communication, easy to follow website, payment procedures were straightforward and all the staff were helpful and friendly. Would recommend and use again.
I have found taxi box to be very professional always on time and if you need help they always here for you. The delivery driver nathan was exceptional in handling of the collection of the taxi. Also very Polite And took the time To explain to me things that I wanted to know it was no Imposition for him. The drivers have always turned up neatly Dressed. Always Very well.
Mannered and understanding of your situation. I found them to be wonderful with the placement of the box. Also ensuring that I would have. accessibility Of my driveway at all times, as well Taking the time to explain the display of loading the box.They are fantastic they have wonderful Deals that help you with wrapping Paper sticky tape padlocks and boxes.I would recommend them to anybody and I thank them for what they did For Me. And obviously I will use them again without a Second thought.Thank you Taxi boxing employees for your patience understanding and You're Wonderful attitudes.
Quick, efficient and reasonable pricing. I moved from Sydney to Melbourne and the team was easy to deal with and helpful if I needed to make any adjustments. Will definitely be using them in the future.
Probably the most efficient and stress-free services I've encountered. Also, with the added bonis of being so cost effective. Andrew was extremely helpful and communicated with me over the 2 days I had the boxes. The 2 deadlocks i had selected in my order did not show on the notes, however Andrew was more than happy to fix up the minor error when I showed the receipt. I will be recommending this service to anyone in need of storage or moving.
I cannot speak more highly of my experience with Taxibox. I had stuff in storage at a competitor in Melbourne and needed to ship it to Brisbane. The competition did not offer the service so I had a Taxibox delivered to them, unpacked and repacked into Taxibox and shipped to Brisbane. I spoke to the customer service team on at least 6 occasions and always found them friendly and accomodating of all changes. On the drop off days in both Melbourne and Brisbane, the drivers I had were super lovely, allowed a little more time and gave advice on how to pack etc. I would 100% use Taxibox again.
My neighbor was getting some boxes so they could move and my kids were so excited to see the truck and forklift. We sat outside on the footpath watching the young man work and once he was finished he came up and gave my boys 2 trucks. He was so nice and he’s definitely a fantastic driver. HE NEEDS A RAISE!
From the moment I started the journey with TaxiBox it has been nothing but great! They have done all they can to make the process simple and convenient. Other companies have been stuffy or didn’t want to bother with me because I am on a hill. TaxiBox was kind and worked with me but against me. I will always call them only from this day forward ⭐️⭐️⭐️⭐️⭐️
Super convenient and easy way to store and move. We had our belongings stored while we moved interstate, then once we bought our forever home, simply had the boxes delivered on the day of settlement. Couldn't be happier. Thanks Taxi box for being so easy.
Absolutely amazing delivery! Nathan was really friendly and communicative. We had a slight issue with where to put the boxes as the front lawn is a slight hill, and he was able to fix the problem within a few seconds! The organiser (Ronnie) was quick, effective, and communication was very smooth. The email detailing of what was to be expected was simple and yet a bit fun to read as well! I will be recommending this company to anyone who has to move and needs a storage company! Thank you all for your wonderful and quick service!
