JP was wonderful and managed to rearrange delivery of my taxibox within a few hours after a mix up with delivery address. This was very appreciated and unexpected customer service. JP is a great asset to taxibox customer service, very professional and helpful, she even followed up with a call to assure everything went well. I greatly appreciate the time and effort she made. Best customer service I’ve ever received from a company.
Online service to drop off of Taxibox was friendly and prompt. The delivery driverJoseph was very friendly and gave us good advice about how best to pack the Taxibox.
The communication was constant and was live , my instructions were clear to save a spot for th driver
When my driver Con arrived what a polite caring man , he explained everything to me and I feel comfortable and very very pleased I chose Taxi box
Adam was great - early arrival for drop off of another taxibox and pickup the full one. Helpful advice about support with removal and unpacking when in my new place. and friendly attitude. Thanks again Adam
Came early and Con arrived with a smile ( even at 7am ) was so pleasant and so careful not to ruin anything. He was quick too.. I’ve been dealing with Taxi Box since 2018 and the company is great, they have great people. Thank you Con, you made my morning a lot easier.
JP was wonderful and managed to rearrange delivery of my taxibox within a few hours after a mix up with delivery address. This was very appreciated and unexpected customer service. JP is a great asset to taxibox customer service, very professional and helpful, she even followed up with a call to assure everything went well. I greatly appreciate the time and effort she made. Best customer service I’ve ever received from a company.
Online service to drop off of Taxibox was friendly and prompt. The delivery driverJoseph was very friendly and gave us good advice about how best to pack the Taxibox.
The communication was constant and was live , my instructions were clear to save a spot for th driver
When my driver Con arrived what a polite caring man , he explained everything to me and I feel comfortable and very very pleased I chose Taxi box
Adam was great - early arrival for drop off of another taxibox and pickup the full one. Helpful advice about support with removal and unpacking when in my new place. and friendly attitude. Thanks again Adam
Came early and Con arrived with a smile ( even at 7am ) was so pleasant and so careful not to ruin anything. He was quick too.. I’ve been dealing with Taxi Box since 2018 and the company is great, they have great people. Thank you Con, you made my morning a lot easier.
Very happy with taxibox customer service and Craig’s helpful parking of the taxibox on the street. Thank you guys ! Seriously love using taxibox for years and I highly recommend you guys to everyone
Thank you, Taxibox. We had a Taxibox delivery and take away in the centre of Sydney this morning. Phil was easy to communicate with, on time, helpful and super happy. Your team is amazing!!
Frank is very professional and 100% customer service focus!
He did not only offer practical advice, but also lend us a big helping hand in the loading process. We have mistakenly loaded a suitcase into the box and only realised when Frank was about to leave. He was so ready in helping to retrack the suitcase even though it meant extra time and efforts to him. Frank is a pleasure to work with!
We hope to have Frank back on the upcoming redelivery!
