Cancellation and Changes Policy
Making Payments
Changing Delivery/Pick-up Dates
Setting the Temperature to Your Cool Room
Preparing Your Cool Room for Loading
Need to make some changes to your TAXIBOX booking? Great news, you can keep your cool: we can sort that out for you.
Any changes you need to make to your delivery date or your pickup date, you can make free of charge: all we need is a little notice. If you can give us the heads up at least 48 hours ahead or your original booking date, we can reschedule your TAXIBOX without charging any fees. The more notice you can give us, the more chance we’ll have to get your TAXIBOX rescheduled for your preferred date.
Your new booking date is subject to availability; we’ll do everything we can to suit your schedule. You can reach us on 1300 87-60-87. For more details click here.