Cancellation and Changes Policy
Making Payments
Changing Delivery/Pick-up Dates
Setting the Temperature to Your Cool Room
Preparing Your Cool Room for Loading
Need to pay for your Cool Storage? We’ll sort it all out in one easy payment. When you book your Cool Room with us, we’ll take your payment upfront. This includes everything: storage fees for your booking period, pickup fees, any other fees that apply to your booking. Basically, once you’ve booked, you’re all paid, so you can keep your cool.
If you need to extend your Cool Storage with us, give our friendly team a quick call on 1300-60-87. We’ll take any additional payments over the phone, so you’re all sorted.